Skip to main content
One Hit Wonder
November 1, 2017
Live

Gapless playback between tracks

  • November 1, 2017
  • 458 replies
  • 33200 views
There should be no gap between tracks running into each other. This is a basic thing for the listeners experience.

458 replies

Guitar Hero
January 25, 2018
Why in god's name have you ripped your classical music as separate tracks which means continuous pieces which are played without pauses have a 2 second pause. It ruins it, especially if it's a slow movement and that a very basic error to make. That's enough to make me subscribe elsewhere.
Mafe
Deezer Staff
Deezer Staff
January 25, 2018
Hi Eric!

Sorry to hear that! please share with us the links and we will inform our music team 🙂
Check out our Music subforum ❤ What's your favorite song?
Roadie
January 29, 2018
Hi, I just got here to let Deezer know (as if they didn't already, via my twitter and facebook posts...) that I'm seriously considering unsubscribing, because the lack of a gapless option is inexcusable. I've been waiting for one year and it's still not even been discussed. Deezer Help and support simply replies "but we have crossfade, try!" as if it was the same thing. First of all, there's no crossfade for Windows 10 and for the Android feature app, and second IT IS NOT THE SAME THING. Try and listen to David Bowie's Diamond Dogs album, or any of Pink Floyd's, or any frigging live album, and you'll see.
Roadie
January 29, 2018
Come on Deezer, other services have had this for years! I still want to be able to listen to continuous albums the way they should be listened to? Why would I even pay for a HIFI service when such a simple thing is not available? We've been asking for this for a long time, are you even listening to your users?
Rising Star
February 2, 2018
Deezer has a serious problem at the moment with their lack of gapless playback. Many albums from classical to jazz to rock have albums intended to be listened to as a continuous whole, with no gaps between the tracks. Nobody would watch Netflix if there was a 1/2 second pause every 3-5 minutes, which is video equivlent of Deezer's current situation.

I recently realized a stop-gap solution which would be trivial for Deezer to implement. For albums that are intended to play as a continuous stream, Deezer should offer a "single-track" version that has the entire album recorded as a single track. This shouldn't cost Deezer anything to implement, as they already play licensing for the albums. And it would encourage ongoing subscriptions for those of us who like to hear feature-length albums without interruption.

To be honest, if my audio gear maker (B&O) didn't favor Deezer, I would have abandoned them long ago over this one issue. If Deezer doesn't fix this problem I'll be forced to switch gear, which is an expensive and annoying problem. But my investment in equipment is worth far less if if I get annoying breaks in my music ever few minutes. Bettter to replace my gear than have the listening experience destroyed by periodic gaps in playback.


Summary: Deezer, please make single-track versions of gapless albums available until you are able to make your software play the regular versions without gaps.
Guitar Hero
February 5, 2018
Could have sworn I'd posted about this already but I can't find it now.

Why in god's name have you got spaces between tracks in classical music that is clearly meant to run on with no pause between the tracks? That's the best way to lose your classical listening audience. That and the ridiculous naming conventions.

Eg: glen Gould back keyboard concerto no 5 for instance. Whys there a pause between the 2nd and third movement? Haven't you guys learned to rip gapless yet which the rest of us have been doing for years even at home? It's crass!! The whole albums the same and it's not just classical stuff
Guitar Hero
February 7, 2018
Anja,

Lack of "gapless" playback should be high priority for Deezer. I honestly have trouble understanding why it hasn't been in place for a long time. It should honestly be trivial to implement.

As others have mentioned, there are many albums where tracks are connected without silence. Pink Floyd's Dark Side of the Moon is a great example, and I respectfully request that you to listen to just 5 minutes of this album. You will hear a break in the music twice in 5 minutes, as if someone paused the album momentarily. I think if you hear the problem, you will understand our concern. (This is not exactly an obscure album: it spent 15 YEARS on the Billboard Top-200 album sales list!)

There are many other albums with this same effect, both rock and classical. Listening with gaps or even crossfades absolutely ruins the flow of the album.

Please help us get this fixed!

Thank you,

-Alex

Yes, same for my experience with Dark side of the moon and live albums!
Guitar Hero
February 7, 2018
No. They say crossfade is their approach...
It’s NOT the answer!,
Anja
Deezer Staff
Deezer Staff
February 8, 2018
Hi everyone, we've passed it on to the team but don't have any details to share just yet. As for now crossfade is the only alternative. I will of course let you know, should I get any update regarding gapless playback! 🙂
Anja
Deezer Staff
Deezer Staff
February 9, 2018
Could have sworn I'd posted about this already but I can't find it now.

Why in god's name have you got spaces between tracks in classical music that is clearly meant to run on with no pause between the tracks? That's the best way to lose your classical listening audience. That and the ridiculous naming conventions.

Eg: glen Gould back keyboard concerto no 5 for instance. Whys there a pause between the 2nd and third movement? Haven't you guys learned to rip gapless yet which the rest of us have been doing for years even at home? It's crass!! The whole albums the same and it's not just classical stuff


Hi there, I've merged your topics into one 🙂 Mafe asked your for links to the tracks. We're happy to check for the ones you send us. Please note that in general Gapless Playback is not yet implemented in Deezer.