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One Hit Wonder
November 1, 2017
Live

Gapless playback between tracks

  • November 1, 2017
  • 458 replies
  • 33200 views
There should be no gap between tracks running into each other. This is a basic thing for the listeners experience.

458 replies

Roadie
January 8, 2020

I just started my trial and as I have been using Spotify for quite some time now, I simply cannot accept the fact that there is no gapless! As for me and the family, it is a must if it continues like this, I won’t go beyond the trial period. Since the original post was about two years ago, I do doubt there will be gapless playback anytime soon. A pity.

Rudi
Ultimate Superstar
Ultimate Superstar
January 8, 2020

Hi there @Nader.Ahmed 

Thank you for reaching out to us. I've moved your comment here so that you can support an existing idea. We're still developing this feature, and updates are expected in due course.

Hey @Tomasz Olszowy it would be a real shame to see you go, but the truth is that we still need more developing hours on this. Thank you for your support and understanding :thumbsup_tone2:

Hitmaker
January 17, 2020

Another feature (like 2000 track limit) that really needs to be a top priority (honestly, this should be your #1 priority and not hard to fix). This should have been a must-have feature since day 1. It’s been 2 decades since gaps in playback were the norm or acceptable. I’m very thankful iOS doesn’t have this issue, and very surprised it has ever been an issue in Deezer - espeically for 2 years. I would have never signed-up at all had I been an Android user experiencing this issue - I would have cancelled the trial. This needs some leadership. Not being able to tie this down by mid-2020 is very poor.

No offense to your existing developers, but you need to bring in a new developer or consultant to fix this because it’s not the year 2000. It’s time to learn and move forward, and get the basics right.

Hitmaker
January 17, 2020

...it can be pushed back and delayed due to bug fixes and other features you, users, request with more urgency...

This should be the #1 bug. Short of some kind of catastrophic failure, I think there shouldn’t be any planned activity that can be higher priority than this (I don’t even use Android and desperately want the 2000 track count increased, but this is a bigger issue for Deezer). Can you imagine how much business has been lost when someone trials Deezer and finds it doesn’t have gapless playback? The trial would be cancelled and you would never hear from them again. They certainly wouldn’t be posting about it in the forums.

Rudi
Ultimate Superstar
Ultimate Superstar
January 21, 2020

I get your points, @teqteq. Absolutely. But we've acknowledged that and it's been developed :wink:

Thanks for supporting the idea!

Hitmaker
January 30, 2020

Just started a trial, and I guess I’ll see if this feature is added before the trial period ends! I really hope it happens.

Hitmaker
February 1, 2020

Just started a trial, and I guess I’ll see if this feature is added before the trial period ends! I really hope it happens.

Likely but do not hold your breath...this feature is an ongoing process since...well can’t remember...forever?

Rudi
Ultimate Superstar
Ultimate Superstar
February 3, 2020

Thank you for your support @tjgavlick once we've got more details about completion, we'll let the community know! :thumbsup_tone2:

Hitmaker
February 11, 2020

There’s couple features that have already been discussed on the forums (like that tiny limit on music), but I hope that this gapless will be handled soon. Most of the times, any little gap don’t matter but when you listen to certain bands/artists studio-albums that are meant to be heard all the way through or some live-album, I can deal with the gap but of course would like it to be fixed. So, hope to see this one handled soon. Deezer has otherwise been great service and Im glad to see all these little feedbacks, bugs, suggestions and problems etc handled promptly and with good care.

Rudi
Ultimate Superstar
Ultimate Superstar
February 12, 2020

Hi @Samppa 

I agree with you on this one, and so Deezer. We're working on developing it, but we had to prioritise other features at this very moment - in any case, it's in our plans :thumbsup_tone2: