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Enable Elite/HiFi on Squeezebox

Nina Nebo
  • Nina Nebo
    Nina Nebo

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80 replies

Rudi wrote:

We take all of our community feedback to developers, product managers and other teams at Deezer @SR_250 :relaxed:

I'm happy to say that mostly since last year, our users here are much more engaged with the development of our service. There's still a long way to go, but we want to keep this up. Thank you for your support :thumbsup_tone2:

 

Thanks Rudi, I’m looking forward to hearing it through my Squeezebox Classic / Meridian 518 / DEQX / Cyrus / B&W / REL system! 


Rudi
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  • Alien SuperStar
  • 14342 replies
  • March 26, 2020

Thank you for your input @Stewart McGregor it keeps the idea alive! :wink:


Rudi wrote:

Hi there @Heiko Baumann 

Really sorry to hear that. But thank you for being honest.

We're working on a new cast integration - perhaps that will offer you a HiFi alternative. Once I've got more updates, I'll be sharing with the community.


Hi Rudi, just to let you know that I’m one of the users who switched from Deezer to Tidal ….  until you would offer Hifi quality on Squeezebox.  best regards


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  • Tiny Dancer
  • 10 replies
  • April 6, 2020
Bertrand Klaiber wrote:
Rudi wrote:

Hi there @Heiko Baumann 

Really sorry to hear that. But thank you for being honest.

We're working on a new cast integration - perhaps that will offer you a HiFi alternative. Once I've got more updates, I'll be sharing with the community.


Hi Rudi, just to let you know that I’m one of the users who switched from Deezer to Tidal ….  until you would offer Hifi quality on Squeezebox.  best regards

@Bertrand Klaiber ,

I think more will follow unless Deezer get their skates on. Does Tidal allows hifi/flac through the squeezebox? I'd read something about ickstream and Tidal, but saw that ickstream had shut down. Is there another way of getting flac on Tidal through the squeezebox?  Any details would be appreciated, please. Thanks, Neil 


Rudi
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  • Alien SuperStar
  • 14342 replies
  • April 8, 2020

Hi there @Neil Smith @Bertrand Klaiber 

Thank you for your honesty. It's always sad to hear that - I'm sorry we don't have a feature you were hoping for.

Appreciate all your feedback and will be passing your comments to the right teams here. Hopefully, that can change in the future.


Neil Smith wrote:
Bertrand Klaiber wrote:
Rudi wrote:

Hi there @Heiko Baumann 

Really sorry to hear that. But thank you for being honest.

We're working on a new cast integration - perhaps that will offer you a HiFi alternative. Once I've got more updates, I'll be sharing with the community.


Hi Rudi, just to let you know that I’m one of the users who switched from Deezer to Tidal ….  until you would offer Hifi quality on Squeezebox.  best regards

@Bertrand Klaiber ,

I think more will follow unless Deezer get their skates on. Does Tidal allows hifi/flac through the squeezebox? I'd read something about ickstream and Tidal, but saw that ickstream had shut down. Is there another way of getting flac on Tidal through the squeezebox?  Any details would be appreciated, please. Thanks, Neil 


Hi Neil, to get Tidal providing flac quality on Squeezebox requires IckStream, which has been discontinued indeed. This is really sad considering the quality of Squeezebox Touch decoder! Hope Deezer could provide Hifi on Squeezebox as there are still many users. Best.

 


  • Tiny Dancer
  • 3 replies
  • April 8, 2020

Hi there, i have a squeezebox touch and i really would like to see also Deezer hifi  for the squeezebox, please. I had Deezer hifi, but when i recognized that it is not supported on my squeezebox i canceled my hifi subscription. There was no point to pay for something i can‘t use on my squeezebox. It‘s a shame because i really like the music, the option that you can upload own mp3 files and this Deezer Flow :-). And i don‘t see the point to buy new hardware for that…
Please implement it :-).


  • Tiny Dancer
  • 3 replies
  • April 8, 2020
Bertrand Klaiber wrote:
Neil Smith wrote:
Bertrand Klaiber wrote:
Rudi wrote:

Hi there @Heiko Baumann 

Really sorry to hear that. But thank you for being honest.

We're working on a new cast integration - perhaps that will offer you a HiFi alternative. Once I've got more updates, I'll be sharing with the community.


Hi Rudi, just to let you know that I’m one of the users who switched from Deezer to Tidal ….  until you would offer Hifi quality on Squeezebox.  best regards

@Bertrand Klaiber ,

I think more will follow unless Deezer get their skates on. Does Tidal allows hifi/flac through the squeezebox? I'd read something about ickstream and Tidal, but saw that ickstream had shut down. Is there another way of getting flac on Tidal through the squeezebox?  Any details would be appreciated, please. Thanks, Neil 


Hi Neil, to get Tidal providing flac quality on Squeezebox requires IckStream, which has been discontinued indeed. This is really sad considering the quality of Squeezebox Touch decoder! Hope Deezer could provide Hifi on Squeezebox as there are still many users. Best.

 

https://en.deezercommunity.com/members/mid-146818https://en.deezercommunity.com/members/mid-175286

You can use Flac quality with your squeezebox with TIDAL. You need a TIDAL hifi subscription for that. It works without ickstream, please make sure you have updated your squeezebox with latest firmware and maybe latest LMS as well, also you have to choose in the settings of your squeezebox that you want flac quality.


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  • Tiny Dancer
  • 10 replies
  • April 11, 2020
Markus_no wrote:

Hi there, i have a squeezebox touch and i really would like to see also Deezer hifi  for the squeezebox, please. I had Deezer hifi, but when i recognized that it is not supported on my squeezebox i canceled my hifi subscription. There was no point to pay for something i can‘t use on my squeezebox. It‘s a shame because i really like the music, the option that you can upload own mp3 files and this Deezer Flow :-). And i don‘t see the point to buy new hardware for that…
Please implement it :-).

Markus_no - I have Tidal up and working fine with flac via the squeezebox streaming through mysqueezebox.com now, so thank you. I wonder if the ickstream is for LMS only - not needed for me as I pretty much only stream these days.

I'll give the tidal free trial a go and if I like it I'll cancel deezer - doesnt seem any point in paying for 2 services. Such a shame its come to this as I have been a big fan of deezer for a few years now (especially Flow which I use all the time). I'll keep an eye on this thread and if Deezer ever get the squeezebox streaming up and running on HiFi I will probably switch back in the future.


Rudi
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  • Alien SuperStar
  • 14342 replies
  • April 14, 2020

Hi there @Bertrand Klaiber @Markus_no @Neil Smith 

Thanks for coming here and sharing your Squeezebox experience and feedback with us. It's sad to know that we're unable to offer this integration for you at this moment. Our list of priorities is taking over all resources in times like these. But I'll continue monitoring this topic and forwarding the feedback you've given us to our developers in hope that we can work on this in the future :thumbsup_tone2:


If you can't provide support for HIFI you really should stop offering this subscription or use this funcion as test function.
Please note there is info on oficial Deezer HIFI page that streaming FLAC music can be across all devices... but wait a minute no not all… Is this not misleading the customer?
I can only say it’s not fair from Deezer…
I'm going to Tidal because of your disregard.

 


Hi @Rudi 

Not only Logitech HIFI quality is not supported on Logitech Squeezeboxes, but the user interface of Deezer application seems very incomplete on Squeezeboxes: no access to my favorite or playlists, Search on Squeezebox/Deezer provides much less results than on Deezer native application, etc.

Who should be blamed for that ? Logitech or Deezer ?

As I have 5 Squeezeboxes at home, I will search for more complete and user friendly application than Deezer (let’s try Tidal)

 


Rudi
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  • Alien SuperStar
  • 14342 replies
  • April 21, 2020

Hi @Bertrand Klaiber again and @Marcin Sachs 

Thanks for the honest feedback - I'll make sure that it gets to the right teams here at Deezer.

Sorry to see you go but hoping that in the future we can offer an integration of your liking :pray_tone2:


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  • Tiny Dancer
  • 10 replies
  • April 25, 2020
Bertrand Klaiber wrote:

Hi @Rudi 

Not only Logitech HIFI quality is not supported on Logitech Squeezeboxes, but the user interface of Deezer application seems very incomplete on Squeezeboxes: no access to my favorite or playlists, Search on Squeezebox/Deezer provides much less results than on Deezer native application, etc.

Who should be blamed for that ? Logitech or Deezer ?

As I have 5 Squeezeboxes at home, I will search for more complete and user friendly application than Deezer (let’s try Tidal)

 

Hi Bertrand - I can see my deezer playlists fine on the squeezebox, but I have to go through the deezer app on mysqueezebox.com. If you have a deezer family account it will only show the main users account (there is no way as far as I know to switch between deezer family member accounts on the squeezebox).

Interested to know what you make of Tidal


  • Tiny Dancer
  • 2 replies
  • April 28, 2020

Hi,

Coming from Spotify, I just got a Deezer HiFi subscription, knowing there was a Deezer app on my multiroom squeezebox system (with LMS). 

Kinda disappointed now that I know this Deezer app does not support HiFi Flac streaming.

Listening to Deezer HiFi on my smartphone makes no sense, so I'll cancel my HiFi subscription and go for Tidal or Qobuz instead.

Cheers,

 

 


  • Tiny Dancer
  • 1 reply
  • May 2, 2020

Hi,

 

It is sad to see that after 2 years of exchanging messages from customers' insastification the Deezer has only made excuses and tied the customers with promises of a future implementation!

After some time as premium user today I switched to hifi...to my amazement I repair this service is not available in my squeezebox! What? This cannot be true…

 

Conclusion...as the Deezer will not change because of me, I only have one solution left, change!

 

+1 Tidal

 

Thanks

Regards

 


Rudi
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  • Alien SuperStar
  • 14342 replies
  • May 4, 2020

Thank you for the feedback @Rodeo @loffactory - sad to hear of your decisions. I genuinely hope we can integrate this in the future so that you can give us another chance :v_tone2:


  • Tiny Dancer
  • 2 replies
  • May 6, 2020

Rudi, 

I too hope you can integrate Deezer HiFi streaming to Logitech media server in the future. 

With LMS 8.0 we can now merge our local library with our streaming library through "Online music integration service" plugin, which is just great. 

I'll go with Qobuz flac stream for now.

Cheers,


Rudi
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  • Alien SuperStar
  • 14342 replies
  • May 9, 2020

Thanks for supporting this as well @Rodeo - we can push for this idea without your replies, feedback and votes :v_tone2:


  • Tiny Dancer
  • 1 reply
  • May 13, 2020

Wow, what a monumental letdown. I upgraded my Premium subs to HiFi today and within an hour, literally, went back to Premium when I realised that I won’t be able to utilise the HiFi subscription on my Logitech Media Server ecosystem.

It is nothing short of shocking; truly unbelievable that Deezer refuses to support probably the oldest community of their subscribers relying on set-top dedicated streamers.

Speechless.


Rudi
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  • Alien SuperStar
  • 14342 replies
  • May 16, 2020

Thanks for the honest feedback @Fdl.Sys - we'll forward your comments on :pray_tone2:


  • Tiny Dancer
  • 1 reply
  • May 18, 2020

Agree with the posts above.  With the revised pricing on the hifi subscription tier, it would make good business sense to “expand the subscriber base” by providing access to hifi on as many platforms as possible.  Now that many of us will be working from home offices, or are at least spending more time at home, for the foreseeable future, I’d love to have the option of a hifi subscription on LMS.


Rudi
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  • Alien SuperStar
  • 14342 replies
  • May 20, 2020

One step at a time, @whell thanks a lot for your clear feedback! :wink:


  • Tiny Dancer
  • 3 replies
  • July 22, 2020

I joined Deezer the moment Spotify stopped official support of LMS/Squeezebox. Been happy since but like many here, I find the lack of HiFi support on LMS disconcerting. Aside from alienating a dedicated portion of your subscribers, you're potentially signaling that you don't intend to support Deezer on LMS moving forward. And that's sad.

 

If this is what you think of the Squeezebox community, then I'll have to reconsider my Deezer subscription and hand that money over to one of your competitors.


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  • Lucky Star
  • 1595 replies
  • July 22, 2020

Hello @slainte, thanks for the honest feedback. We do not want to convey the wrong message, but I understand your expectations. I’ll forward this to our teams.


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