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One Hit Wonder
Vent1narc
One Hit Wonder
June 28, 2019
Not for now

Disable hardware acceleration

  • June 28, 2019
  • 12 replies
  • 745 views
It would be nice to have the ability to disable hardware acceleration for the windows desktop app.
With it enabled by default people with Gsync monitors (with gsync enabled in windowed mode) have certain issues in the windows client. It practically makes it look like the app is lagging or running at 30 fps. Spotify client has the same issue but they have the ability to disable hardware acceleration.
Thank You.

    12 replies

    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    June 30, 2019
    Hi there @Vent1narc

    Thank you for this specific suggestion - it's good to have an outlook about how the app performs on Windows. I've voted for the idea and have passed it on to our Desktop App team 😉
    Roadie
    Gabriel Brandão
    Roadie
    September 8, 2019
    Any updates so far?

    I'd like to use the desktop app to capture it on my stream and I can't without disabling this option
    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    September 8, 2019
    No updates yet @Gabriel Brandão have you thought about using the web version on a browser which can have the option disabled?
      Roadie
      Gabriel Brandão
      Roadie
      September 8, 2019
      That's actually the solution I'm using right now, but I do have to configure it everytime I open the program. I'm looking for a permanent solution, but it's a good solution tho
        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        September 9, 2019
        Well, thanks for supporting us by giving your feedback @Gabriel Brandão I've already passed it on and hopefully it can be an option in the future 👍🏼
        Rafael.
        Ultimate Superstar
        Rafael.
        Ultimate Superstar
        October 21, 2020

        Not yet, but hopefully it cannot be considered in the future!

        let's keep voting! ;)

        Roadie
        n8leavc
        Roadie
        June 6, 2021

        I found a way to solve it with the Nvidia Control Panel. Follow the instructions below that I borrowed from another site:

         

        In NVIDIA Control Panel, go to "Manage 3D Settings" near the top of the left window, click the "Program Settings" tab, then add "Spotify.exe" to the list of programs. It's located in "C:\Users\*name*\AppData\Roaming\Spotify". Once you do that, go to the setting called "Monitor Technology" and change it to "Fixed Refresh." After this, the desktop app should run smoothly like it did before.

        Roadie
        n8leavc
        Roadie
        June 6, 2021

        Obviously change Spotify to Deezer app.

        Roadie
        lonelywretch
        Roadie
        June 8, 2021

        Doesn’t seem to work if you leave gsync on for windowed modes. So not a real solution.

        Hitmaker
        Gaffer13
        Hitmaker
        August 1, 2021

        Just got Deezer, and saw this issue. The Nvidia Control Panel trick doesn’t seem to work, because the Deezer app is in the hidden WindowsApp folder, and Nvidia has no rights to access it. Even when I manually fed the app’s address to the “Manage 3D Settings” window, it still has no effect.

        It does work with normal windowed apps, even if you leave G-Sync on for windowed modes.

         

        And, wow, the app is a memory hog too. Might as well use the browser for now.

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