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Deezer Favourite Tracks Limit of 2000 too small - please increase it!


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550 replies

Rob Igo
Alien SuperStar
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  • Author
  • The OG
  • 2978 replies
  • May 8, 2018
Hi @sergiotw17

I'm guessing you're over 1000 on your favs? If so they won't show on your mobile device (but they are still there!)

  • Tiny Dancer
  • 2 replies
  • May 9, 2018
Recently I've been trying to add tracks to my favorites and nothing seems to happen. I have it seems liked exactly 1999 tracks, can the system not take anyone liking 2000 songs? It doesn't seem to matter what i use, phone, web, computer app all fail

Shannon
Lover
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  • Lover
  • 752 replies
  • May 10, 2018
@daveoily it's this issue here. Make sure you vote for the extension of this limit!! 🎉

  • Tiny Dancer
  • 2 replies
  • May 10, 2018
Thanks @Shannon I can't believe this is even a limit! Who thought that'd be a good idea?! I'm here for unlimited music and there will never be enough songs in my favorites!

Unbelievable to discover that this is an issue in 2018. Returning customer here signed up for another 3 months service, and keen to continue to support fair competition against Spotify and Apple Music (Who btw have a 100,000 song limit as opposed to Spotify's 10,000 song limit and what seems to be Deezers 2000 'Favourite' limit)

I do very much hope the community management and development teams continue to provide transparency in future communications and take the feedback from the forums on board

  • Lover
  • 28 replies
  • May 18, 2018
At least Deezer doesn't have a 3333 Songs offline Limit like Spotify. A few audiobooks and youre done in Spotify.

Eyalf83
Runaway Baby
  • Runaway Baby
  • 8 replies
  • May 27, 2018
Hi,

Please help me understand better;

lets say that I reached 2000 songs on my favorites folder, and I transferred 1000 songs to a new playlist I created.
so now I have 1000 songs on my favorites and 1000 songs on a new playlist.
when I hit the flow, it'll play my songs from both folders? or it just calculate the taste of mine from both folders? or just play from my favorites and learn my test only from the favorites?

Ana.
Lucky Star
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  • Lucky Star
  • 3748 replies
  • May 28, 2018
Eyalf83 wrote:
Hi,

Please help me understand better;

lets say that I reached 2000 songs on my favorites folder, and I transferred 1000 songs to a new playlist I created.
so now I have 1000 songs on my favorites and 1000 songs on a new playlist.
when I hit the flow, it'll play my songs from both folders? or it just calculate the taste of mine from both folders? or just play from my favorites and learn my test only from the favorites?


Flow takes everything into consideration, not only your favorite songs. I personally only have 6 songs maximum on my favorites most of the time (I use it more like a folder to keep songs I'm currenlty obsessed with 😃 ) and it still knows my taste pretty well from my playlists and favorite albums/artists 😉

  • Tiny Dancer
  • 1 reply
  • June 3, 2018
Due to the favorite tracks limit, I avoid using the feature as much as possible, only using it when I absolutely need a bookmark to ensure I can re-find a track. This is probably not the behavior you (Deezer) intended your design to promote. Please raise the limit to a point where users don't need to worry about your technical backend.

So, i have like 1570 songs on favorites and lately when I want to add more music to my collection I press the heart button and they show me a text at the bottom of the screen that says ''added to favorites and flow was upgraded''.
The problem is that this recently added song was never added to my favorites playlists even though the heart is painted blue. Its like it never saved my data. Now I'm saving my new songs fromn favorites to different playlist.
Help

Rob Igo
Alien SuperStar
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  • The OG
  • 2978 replies
  • June 4, 2018
Hi @BlackVertigo13

unfortunately Deezer has a limit of 2000 tracks that can be added to your favourites and you can only see 1000 on your mobile device. Deezer are aware of this problem and hopefully will correct it in the future.

Please vote for my idea here: - https://en.deezercommunity.com/ideas/873

to make sure it's top priority ! :)

cheers
Rob

Shannon
Lover
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  • Lover
  • 752 replies
  • June 4, 2018
@BlackVertigo13 just as @Rob Igo said, this is the right thread to make your wish come true! 🙂

Each time I add a new song to my favourites list by pressing the heart icon it does not add to my favourites list.

I have also selected download my favourites list. Yet I cannot add any new songs.

Please assist

Rob Igo
Alien SuperStar
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  • The OG
  • 2978 replies
  • June 5, 2018
Hi @Shimaylan.Singh

You might of hit the limit for favourites which is 2000 tracks (but you can only see 1000 on your mobile device).

Deezer are aware customers are unhappy with this and I *believe* hoping to increase this in the future.

In the meantime please vote for my idea below to have it increased (the who vote hopefully the quicker it will get fixed!) 🙂

https://en.deezercommunity.com/ideas/873

cheers
Rob

Krupps
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • June 6, 2018
This needs to be changed quickly. I would love to buy Deezer Premium but that blocks me from doing so.

  • Tiny Dancer
  • 1 reply
  • June 8, 2018
Ik kan geen nummers meer aan mijn favorieten toevoegen. Hoe kan dat? zit het vol of iets??

Rob Igo
Alien SuperStar
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  • The OG
  • 2978 replies
  • June 8, 2018
I know Deezer have just announced that we'll be able to see the full 2000 on our apps but an increase from 2000 is still important.

Android central's review on the new Youtube Music has a moan that it's a failure before it starts because you can only have 5000 songs in your "liked songs"

https://www.androidcentral.com/youtube-music-liked-songs-problem

Deezer I know you're working on your limit please keep doing so - it's a game changer.

Shannon
Lover
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  • Lover
  • 752 replies
  • June 8, 2018
@Vera Hoek sounds like you've reached the limit! See this post for more information on this. As you can see, a lot of users voted for this idea already and our developers are now working on a change 🙂

I can’t add any new songs to my favorite music playlist. I keep pressing on the “heart” button/Icon and the app thells me “the song has been added to your favorite music” but it never happens and the heart icon doesn’t turns blue

Shannon
Lover
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  • Lover
  • 752 replies
  • June 11, 2018
@Fernando.Nava check this post, please and you'll find the answer to your problem 🙂

Recently I've added some new songs to my favorite songs playlist they show the number and the songs in my computer but not in my phone, no matter what I do to save them, the songs aren't show on my favorite list.

Rob Igo
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  • The OG
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  • June 12, 2018
Hi @Fernando.Nava

please vote they all count! 🙂

Rob Igo
Alien SuperStar
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  • The OG
  • 2978 replies
  • June 12, 2018
Hi @FreakingSouls

you may of hit the limit of 2000 songs (currently only 1000 will show on your mobile but that is about to change) which you can have in your favourites.

Deezer are working to increase this limit but please vote for my idea as well (the more votes hopefully the quicker they'll increase it).

https://en.deezercommunity.com/ideas/873

  • Tiny Dancer
  • 2 replies
  • June 15, 2018
Hey, so lately when I’m doing “heart” on song they don’t add to my Favorite list
how could I fix that?

Rob Igo
Alien SuperStar
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  • The OG
  • 2978 replies
  • June 15, 2018
Hi @MAD HATTER

you've probably hit the limit which is 2000 songs.

Please vote for my idea below to have this increased below:-

https://en.deezercommunity.com/ideas/873

cheers

Rob

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