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Rob Igo
Ultimate Superstar
The OG
November 1, 2017
Live

Deezer Favourite Tracks Limit of 2000 too small - please increase it!

  • November 1, 2017
  • 558 replies
  • 29434 views
I love hearing new music and when flow suggests a track I love I add "heart" it to my favourites. Having been with you a number of years I'm already over the 1000 number in my favourites and not all of these show on my mobile - please increase this limit 🙂
Pinned Reply By Rudi

The most voted idea in our Deezer Community.

We're proud to announce that our favorite tracks limit has been increased to 10,000 tracks! 

Thank you all for your patience and support while we worked on the delivery of this immense project. We hope you enjoy marking those songs as favorites now :smile:

This should be a gradual rollout to users, so please stay tuned for more details.

I'll be announcing this officially on our community homepage soon, so that you can give us your feedback. Once again, thank you! :purple_heart:

558 replies

Rudi
Ultimate Superstar
Ultimate Superstar
March 24, 2020

Hi there @Darkshaman 

Thanks for reaching us. The limit of favourites is something we're very aware of and for that reason is often discussed. So that's why your votes and feedback are very much appreciated, to add to the urgency of this project :thumbsup_tone2:

Roadie
March 29, 2020

Hello @raccoonsarecool and @Dejchov, thank you both for your feedback and thank you for your support @Dejchov, we will forward your opinion to our teams. So far it’s not planned to increase this limit, but this might change in the future.

Have a nice week! 

Please reconsider planning it. As a supporter of Deezer, it is an essential feature for modern music streaming. If it is a budgetary issue, at least consider pay-walling additional storage behind the Hi-Fi subscription. 

 

Have a nice day.

Guitar Hero
March 30, 2020

I’m really disappointed to see the “we’re forwarding it to the right team” responses. That’s almost word-for-word what Spotify says when they blow you off. :(

 

It’d be one thing if this was a new thread, but it’s two years old with, as far as I can tell, barely any insight into what’s being discussed or what the plan is.

Rudi
Ultimate Superstar
Ultimate Superstar
March 31, 2020

Hi there @Grawlix @robotpen15 

Thank you for your support and constructive feedback. We know it can be frustrating, we've been replied to you since the topic opened too.

When we forward your feedback to the relevant teams, we tell them directly, we're unable to dismiss any comments from the community at all - quite the opposite. We get in touch with the right product managers and developers and explain to them what you are all saying and details of your profiles so that they can see how you listen to music on Deezer :wink:

Last year our developers agreed this is something we need to tackle sooner rather than later. However, and as I've explained previously here, the wrong development of this feature would be to increase the limit. This is because it would make the experience overall bad, because of the way this is currently set on the app (pagination and loading). So the idea is to start from scratch and develop a new way of 'collecting' favourites, and with that, a bigger tracklist size :thumbsup_tone2:

That isn't planned for the immeadiate future, but as soon as we're able to get the ball rolling, I'll be keeping you updated with the process :nerd:

 

Guitar Hero
April 5, 2020

@Rudi Thanks for the reply!

 

To be clear, I obviously can’t say that Deezer’s response is as bad as Spotify’s can be: Spotify’s community management usually fails the Turing test, and their support *always* fails. I know I’m speaking to an actual person! :p

 

I guess the issue is just the *way* that sounds, especially to someone like me, who left Spotify because they made their product worse, and their response to the community ranges from insincere to completely absent. If someone’s coming from Spotify to Deezer, it can be a bad look.

 

This may be beyond the functionality of these forums, but if you could sticky the official Deezer reply below the original post, and update it as things develop, I think that could go a long way. And especially if you’re open about who is handling what, what the challenges are, and what the plan is moving forward, with updates. I know it’s more challenging to keep up the replies that way, but on the other hand it might preemptively answer questions before they’re even asked. :)

walker
Hitmaker
Hitmaker
April 5, 2020

What I understood is that the way Deezer works doesn’t allow >2K, and you are creating a new model to increase that limit. Hope that new model includes dark theme, HiFi, multiplatform control, simple and easy to use ( good design), more social, main buttons always there, quick access to search, lyrics, and all other ideas.
If you want testers for that system, here am I, to send you feedback of all mistakes.

Another point….you are talking about details of our profiles, can you explain better?
#privacy

Astell&Kern Norma SR15 + Sennheiser Momentum M2 AEG + Sennheiser HD 598 + Sony WH-1000XM2 + Sony WF-1000xm4 + own 2249 Hi-Fi/-Res Tracks + Deezer Freemium. Let's play!
Guitar Hero
April 5, 2020

Not sure if this should go in a New Idea or not, but it’s related to the max song capacity for Favorites.

What if the following exist for each song:

Favorites Icon: functionality stays the same

Add to “+” Icon: functions as “Save this song.”  The Middle-Class of your music library! 

  • This adds a second-tier of likability to a person’s musical interests.  What this does will put the song in a new tab of “Favorites” titled “Tracks” sitting between “Favorite Tracks” and “Downloads.” (Basically this is just another Playlist that doesn’t show up alongside all of your other playlists.)
  • Any songs that you hit the + icon on will also go here and if you want to go back and move them into a playlist you can!  At the same time, this allows more insight to be added to the algorithm, making it easier to understand that you do like these songs, but maybe they aren’t your favorites. 

 

Let me know what you all think!

Guitar Hero
April 6, 2020

Just inputting, as a user who is considering paying for your service, it’s quite vital this limit is increased ASAP. I have almost 10k favorites and just hit the cap within hours of trying the service. 

This is quite make or break.

Side Note: If I’m not able to have more than 2k favorites, I need a way to be able to search all of MY playlists for individual songs/artists *on the playlist page*, showing results by displaying all of my playlist that includes the searched song/artist (not just playlist name like it is right now), else I don’t see how I’m going to use this service. 

Totally willing to be a paying customer, but these things need to be addressed with immediate fixes, not just pushing to the team with no improvement over 2+ years. If it’s not available by the end of trial I’ll be canceling.

Fix = Money

Complacency = No Money

Guitar Hero
April 6, 2020

Sorry to hear that @coentje

In order to successfully transfer your favourites, you'd have to create playlists on Deezer for that volume. We know that could be inconvenient and your feedback is much appreciated. Hopefully we can sway you back in the future :thumbsup_tone2:

Yes it is inconvenient, meaning y’all need to fix it ASAP, not recommend patchwork on the user end.

Guitar Hero
April 6, 2020

Super disheartening reading all the user recommendations and the same responses for 2 years.