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Rob Igo
Ultimate Superstar
The OG
November 1, 2017
Live

Deezer Favourite Tracks Limit of 2000 too small - please increase it!

  • November 1, 2017
  • 558 replies
  • 29434 views
I love hearing new music and when flow suggests a track I love I add "heart" it to my favourites. Having been with you a number of years I'm already over the 1000 number in my favourites and not all of these show on my mobile - please increase this limit 🙂
Pinned Reply By Rudi

The most voted idea in our Deezer Community.

We're proud to announce that our favorite tracks limit has been increased to 10,000 tracks! 

Thank you all for your patience and support while we worked on the delivery of this immense project. We hope you enjoy marking those songs as favorites now :smile:

This should be a gradual rollout to users, so please stay tuned for more details.

I'll be announcing this officially on our community homepage soon, so that you can give us your feedback. Once again, thank you! :purple_heart:

558 replies

Rising Star
January 21, 2020

I’m glad people are still fighting for this one, thank you everyone.  It’s absolutely vital and it makes me feel so conflicted still using Deezer when I know its not even showing me a large chunk of albums that I have saved. Every other service has major drawbacks too, if Deezer sorted this it’d unquestionably be the best service out there, whereas at the moment I feel like it’s the best of a bad bunch and I have a frustrating love/hate relationship with it.

A couple of points people have mentioned recently that I need to support and reiterate:

  1. Deezer needs to be truly library based.  All music should be saved to a user library that can be browsed by artist, album or tracks, just like any software that handles music people store on their hard drive/device storage. Simply putting favourite tracks on a playlist is a hacky workaround way of saving music that doesn’t cater for anyone who listens to a medium to large amount of music. A quick fix like extending the limit to 4000 or something like that won’t cut it in the slightest, the whole music-saving framework needs completely reworking. This may be a large/costly undertaking, but it needs to happen. It will elevate Deezer to being a real major competitor in the streaming market which it currently falls slightly short of. The long term benefits will make it more than worth it.
  2. This is an issue for the CEO etc to look at, not for developers. You should honestly print out this entire thread and hand it it to CEO/board, they need to understand the frustration people feel about this and how much it damages user experience. The software is (seems to be at least) built on weak foundations, which will prevent it from moving forwards. Developers will probably need to secure a large amount of resource/funding for making this sort of change so it will need to be driven by high level members of the company who define the product's roadmap, not by technical staff (who obviously work very hard, but I don’t imagine can initiate such major changes/projects).

Thank you for putting up with my repeated rants. I wouldn’t bother doing this if I didn’t feel like Deezer had the potential to be something really great.

 

Hitmaker
January 21, 2020

😨

So while this is being worked on, here’s a very hacky work-around to slightly lessen the pain - if you have to overflow to a Playlist, put a * at the start of the playlist name and it will stay at the top of your list in mobile apps so you don’t have to fumble through the list.

e.g. *Favourites2

Not good but whatchagonnado?

Rob Igo
Ultimate Superstar
Rob IgoAuthor
The OG
January 22, 2020

Great tip @teqteq  :) 

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Guitar Hero
January 27, 2020

It’s already been 2(!!) years! And nothing has been done?!

Is that called a ‘service’? What is the problem with increasing it gradually, like by a thousand a year, or in two years? Technically for a company as big as Deezer I don’t see it as a problem to even remove the limitation at all.

Or is under a thousand people who `plused` the “IDEA” not enough to even bother?

Looks like some lazy devs rather than a technical limitation and a disrespect for minority from my side!

Another cent for looking for another service and not recommending Deezer to a friend! UNFORTUNATELY!

Guitar Hero
January 28, 2020
  1. Deezer needs to be truly library based.  All music should be saved to a user library that can be browsed by artist, album or tracks, just like any software that handles music people store on their hard drive/device storage. Simply putting favourite tracks on a playlist is a hacky workaround way of saving music that doesn’t cater for anyone who listens to a medium to large amount of music. A quick fix like extending the limit to 4000 or something like that won’t cut it in the slightest, the whole music-saving framework needs completely reworking. This may be a large/costly undertaking, but it needs to happen. It will elevate Deezer to being a real major competitor in the streaming market which it currently falls slightly short of. The long term benefits will make it more than worth it.

 

Absolutely. I’m a disgruntled Spotify user, and their “New Library Experience” absolutely scuttled my enjoyment of the app. I used it for four years without any issues, and then they cut a bunch of library management features, telling users to just “make a playlist” as a temporary fix. That was six months ago, with no update since.

Deezer looks great to me, but the one thing holding me back is that it’s also not particularly suited to be a music library. Fair enough since it was designed that way, unlike Spotify which upset a loot of users, ignored the community, and just hoped it would all blow over. If Deezer gets an update to make the music library side of the app fully functional, I’d become a paid subscriber in a heartbeat, and I don’t think I’m alone in that.

Rudi
Ultimate Superstar
Ultimate Superstar
January 30, 2020

Hi there @Grawlix @DrTwiSteD 

Thank you for your honest feedback. This hasn't been worked on yet, but it's on the plans for this year - perhaps not increasing the limit, but changing the way users can add music to their favourites :thumbsup_tone2:

Guitar Hero
January 31, 2020

Honestly, and I know I definitely don’t speak for everyone, especially people who rely on playlists, but for a music library, I could absolutely live with the 2,000 limit for albums & artists if I could browse them in a cohesive way. Especially if I can like an album but remove tracks (e.g., bonus tracks), and still shuffle through every song on anything I have saved. Then the 2,000 song limit is essentially my “miscellaneous” category.

Again, this definitely won’t address the song limit for most users, but it will relieve the pressure on some potential users.

walker
Hitmaker
Hitmaker
January 31, 2020

Nowadays, until they increase (again) that limit, I work with alphabetical playlists and flow doesn’t consider them, but at least i know if a song is already there by the message it shows.

Is that correct?

It was mentioned earlier that Flow does consider songs in playlists as well as Favorites.


Community Managers can help us.
Features of Deezer page  (source: https://www.deezer.com/features ) says the following:

Experience Flow, only on Deezer.

Flow is all your favorite music, mixed with fresh recommendations and songs you forgot you loved. It gets to know what you like and what you don't, and plays an infinite stream of music chosen just for you. All you have to do is press the button.

So it talks about favorite music, not playlists.

I send you my list of playlists, is similar to what you wrote before. We need a  playlist search bar, but that’s another topic in discussion.

 

Astell&Kern Norma SR15 + Sennheiser Momentum M2 AEG + Sennheiser HD 598 + Sony WH-1000XM2 + Sony WF-1000xm4 + own 2249 Hi-Fi/-Res Tracks + Deezer Freemium. Let's play!
Guitar Hero
February 1, 2020

Hi there @Grawlix @DrTwiSteD 

Thank you for your honest feedback. This hasn't been worked on yet, but it's on the plans for this year - perhaps not increasing the limit, but changing the way users can add music to their favourites :thumbsup_tone2:

Rudi,

Quite frankly - screw your developers. They’ve proven themselves to be incompetent enough to ignore this issue for two years now. Get c-level management involved, your company WILL lose tons of subscriptions if this doesn’t get resolved soon. That’s not a dev issue, it’s a support issue and needs to be taken seriously for once. You promised resolution soon, and yet its already February and nothing has been done. Even Spotify can do better than this.

 

~beer

Guitar Hero
February 4, 2020

Checking on this topic again few weeks later, and see that nothing got done, despite promises that this was a priority in 2020.

At this point I can only offer a view on how it looks from my side (hi-fi subscription paying user). As a result of hitting this ridiculous limit, I’m using Deezer less and less -- now more than a week went by without checking it. Still listening to the same amount of music, just switched to different service: YM. It’s far from perfect, but I’ve got 3446 favorite tracks there, and not a single peep from them about some limits, etc. How is this mediocre Russian app beating you, Deezer? And to add insult to injury -- they have official “Import your music collection from Deezer” option in settings.

Still paying for my subscription, though, but now wondering why.