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Allow multiple logins for Family Subscription

Rafael.
Rob Igo
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Our master account is mine and I've created two secondary accounts: my wife, and my daughter (6 years old).

Could we add a way to have the secondary accounts log in without needing to log into the master account? Here are the reasons:

1. I use a really complex password that my wife cannot remember.
2. My daughter is using our old Squeezebox and it only can connect to the master account and no secondary. If the secondary user could independently log in, that wouldn't be a problem. I'm guessing many more apps would act like this.
3. Sonos only allows 1 Deezer source per email address. Allowing secondary user login would circumvent this issue.
4. My Master account isn’t interested in kiddy music but because we do listen to kiddy music on Sonos and Squeezebox, the Flow will be affected by and ruin it.
Pinned reply

January 13, 2021

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here - 

 

170 replies

  • Runaway Baby
  • 3 replies
  • January 2, 2024
busfender wrote:

The problem:

Family account can have either a profile or an independent account.

Under 16s require a profile, but profiles can be switched because they can only exist within the main admin account, so negating the point of having the explicit and parental controls!

You cannot control the explicit lyrics filter for an independent account linked to the main admin account.

 

Come on folks this is just a loose end begging to be tied! either:

  1. PIN/Password when switching profiles or
  2. Explicit lyric control over non-admin accounts

🙏


  • Tiny Dancer
  • 1 reply
  • September 5, 2022

The problem:

Family account can have either a profile or an independent account.

Under 16s require a profile, but profiles can be switched because they can only exist within the main admin account, so negating the point of having the explicit and parental controls!

You cannot control the explicit lyrics filter for an independent account linked to the main admin account.

 

 

 

 

 


Rafael.
Alien SuperStar
Forum|alt.badge.img+7
  • Alien SuperStar
  • 8543 replies
  • January 13, 2021

Family members can be added to a Deezer Family plan as an Independent account with their own password or a Profile. Please see here - 

 


Rafael.
Alien SuperStar
Forum|alt.badge.img+7
  • Alien SuperStar
  • 8543 replies
  • January 13, 2021
Updated idea status Replied by DeezerLive

Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 24, 2020
Kevin Deezer wrote:
Alblinux wrote:

little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.

@Alblinux We’re not forgetting this :slight_smile: We are constantly reminding our teams about this request, and I think they understand now that there is a real need, we just need to find the time between projects to make it happen.

in the next month's surely you will have time


Forum|alt.badge.img+6
  • Lucky Star
  • 1593 replies
  • June 24, 2020
Alblinux wrote:

little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.

@Alblinux We’re not forgetting this :slight_smile: We are constantly reminding our teams about this request, and I think they understand now that there is a real need, we just need to find the time between projects to make it happen.


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 23, 2020
Rob Igo wrote:
Alblinux wrote:
Rob Igo wrote:

Hi @Alblinux 

 

I win the bet, you owe me.  It’s live.. you can send an invite and they can have their own account :) 

 

how much did we bet btw - £50k….  I’ll send you my bank details for the transfer.. :)

 

Any questions let us all know - enjoy the music :) 

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?

 

@Alblinux  I could tell you how I knew but it will cost you £50k 🙂 :) 

Not sufficient paid by deezer that needs my bills??! 😮!
It’s a joke eh


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 23, 2020
Rudi wrote:

Hey @Alblinux he's a Deezer Legend, that's one of the advantages of being part of 'the club' :sunglasses:

@Rob Igo @Noam Asulin @bluezzbastardzz @walker are super Deezer fans that love to share their knowledge and help other users here. They represent Deezer as ambassadors and provide real time feedback for us to improve our service. You can be one too, I've seen you around lately :wink:

On another note, I'm glad we finally completed this feature - hope you all love it the same way we do!


little by litlle. Neverthless, if there is support for Linux in a shot-term future it’s much probably that I will be here for years like I’ve been in spotify.


Rudi
Alien SuperStar
Forum|alt.badge.img+9
  • Alien SuperStar
  • 14316 replies
  • June 23, 2020

Hey @Alblinux he's a Deezer Legend, that's one of the advantages of being part of 'the club' :sunglasses:

@Rob Igo @Noam Asulin @bluezzbastardzz @walker are super Deezer fans that love to share their knowledge and help other users here. They represent Deezer as ambassadors and provide real time feedback for us to improve our service. You can be one too, I've seen you around lately :wink:

On another note, I'm glad we finally completed this feature - hope you all love it the same way we do!


Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2984 replies
  • June 23, 2020
Alblinux wrote:
Rob Igo wrote:

Hi @Alblinux 

 

I win the bet, you owe me.  It’s live.. you can send an invite and they can have their own account :) 

 

how much did we bet btw - £50k….  I’ll send you my bank details for the transfer.. :)

 

Any questions let us all know - enjoy the music :) 

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?

 

@Alblinux  I could tell you how I knew but it will cost you £50k :) :) 


  • Tiny Dancer
  • 5 replies
  • June 22, 2020

Well done. Thank you!


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 22, 2020
Rob Igo wrote:

Hi @Alblinux 

 

I win the bet, you owe me.  It’s live.. you can send an invite and they can have their own account :) 

 

how much did we bet btw - £50k….  I’ll send you my bank details for the transfer.. :)

 

Any questions let us all know - enjoy the music :) 

you have news before us! it’s not fair JJAJ

No, seriosly, how did you know?


Forum|alt.badge.img+6
  • Lucky Star
  • 1593 replies
  • June 22, 2020

Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2984 replies
  • June 22, 2020

Hi @Alblinux 

 

I win the bet, you owe me.  It’s live.. you can send an invite and they can have their own account :) 

 

how much did we bet btw - £50k….  I’ll send you my bank details for the transfer.. :)

 

Any questions let us all know - enjoy the music :) 


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 21, 2020
Rob Igo wrote:

Good morning @Alblinux 

try and make it 14…. ;) (just a feeling… :P ) 

 


two days left. Does someone want to bet?


Forum|alt.badge.img+6
  • Lucky Star
  • 1593 replies
  • June 18, 2020

@Alblinux believe me… We can’t wait either :smiley: A lot of of projects or fixes are being released since a few weeks, it’s quite intense at the moment.


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 18, 2020
Kevin Deezer wrote:

Hello @waynewigga, indeed, as @Rob Igo mentioned I’d wait a few days that the new Family offer feature is released, it will make what you’re requesting much easier. Right now to achieve what you need, you basically have to go through our support team so that they transfer the favourites from one of your accounts to one of the profiles of the Family subscription.

Have a nice day!


Those few days actually are a “ release date” I CAN’T WAIT COME ON! XD

 the spotify family is free right now.. and I don’t want to stay many days at this way!

 


Forum|alt.badge.img+6
  • Lucky Star
  • 1593 replies
  • June 17, 2020

Hello @waynewigga, indeed, as @Rob Igo mentioned I’d wait a few days that the new Family offer feature is released, it will make what you’re requesting much easier. Right now to achieve what you need, you basically have to go through our support team so that they transfer the favourites from one of your accounts to one of the profiles of the Family subscription.

Have a nice day!


Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2984 replies
  • June 17, 2020

Hi @waynewigga 

 

I think there’s a new change coming next week to how family accounts are added! - personally I’d wait until Monday / Tuesday next week and check back in here ;) 


  • Tiny Dancer
  • 1 reply
  • June 16, 2020

I have two individual subscriptions and would like to move these to a family subscription. Ideally we do not want to lose the downloads and playlists for these individual subscriptions.


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 15, 2020

8 days left to check if that sentence is correct or no.

Rob Igo wrote:

Good morning @Alblinux 

try and make it 14…. ;) (just a feeling… :P ) 

 

 


Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2984 replies
  • June 9, 2020

Good morning @Alblinux 

try and make it 14…. ;) (just a feeling… :P ) 

 


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • June 8, 2020

any news? come on, i have to join deezer in the next 10 days! ( time remaining with spotify premium)


Rudi
Alien SuperStar
Forum|alt.badge.img+9
  • Alien SuperStar
  • 14316 replies
  • May 26, 2020

Hey @Alblinux 

Yes, all of that :smiley:

Not an empty promise at all! Coming to everyone soon :wink:


Alblinux
Lover
Forum|alt.badge.img+1
  • Lover
  • 74 replies
  • May 24, 2020

how this must work?

 

1: one master account with control to join or invite familiars

2: when you leaves the family account the account must change to free account for not lossing the “things”

3:capabilty to join an existent deezer account to the family plan so you can “ have” your things with you when joining and leaving.

More or lees the same as spotify. it’s sad because Netflix have NO ideas forum at least I know..