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Hitmaker
March 23, 2025
Answered

Your log in system is a pain in the ass a locked me out of my account with no help from you

  • March 23, 2025
  • 2 replies
  • 46 views

Your log in system is a pain in the ass a locked me out of my account with no help from you

    Best answer by Diezel

    Yes, sorry for the message I was frustrated and the AI chat bot wasn't helping. I accidentally used the wrong email logging into my account in the browser when the PC app wanted verification. Once that happened the app made a new account and logging out/in would only use that new account. I had to delete all cookies from my browser to fix it.

    2 replies

    Jaime.Deezer
    Community Manager
    Community Manager
    March 23, 2025

    Hi ​@Diezel did you manage to log in? 

    DiezelAuthorAnswer
    Hitmaker
    March 23, 2025

    Yes, sorry for the message I was frustrated and the AI chat bot wasn't helping. I accidentally used the wrong email logging into my account in the browser when the PC app wanted verification. Once that happened the app made a new account and logging out/in would only use that new account. I had to delete all cookies from my browser to fix it.