Your computer seems to be offline. We'll keep trying to reconnect. 07_2026

Hi.

It's very common for apps to experience a loss of continuity when using a VPN to connect with a new IP address. The best solution is NOT to use a VPN with streaming apps like Deezer.

However, you could try configuring your VPN to not change its IP address too frequently. That might work.

Cheers, and keep the music flowing!

Another reason why you might lose your connection is because the same VPNs you use for security are the same ones used by hackers, and many IPs are banned for having been used to launch attacks.

If your VPN has its own DNS content filter for ads/tracking, turn this off. On ProtonVPN, for instance, NetShield must be off or set to Malware-only, regardless of whether you’ve excluded the Deezer app from the connection using split tunneling.

Alternately, if you are able to whitelist domains in your DNS filter, exclude the following:

rec.deezer.com
*.braze.com