Skip to main content
One Hit Wonder
ADJ
One Hit Wonder
July 15, 2020
Answered

Your computer seems to be offline. We'll keep trying to connect.

  • July 15, 2020
  • 92 replies
  • 4768 views

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

    Best answer by Leonídia.Deezer

    Hi @Beee, @Shadowan, I've got an update from our developers, and they've acknowledged that this is a known issue.

    However, there's no fix scheduled at the moment.

    Sorry for the inconvenience.😔

    92 replies

    Show previous replies
    Hitmaker
    cbnz
    Hitmaker
    August 9, 2026

    I don’t want to jinx it, but it seems that from 7.1.290 and beyond, the incorrect offline message may finally be fixed. I’ll keep using it for another day or so to spot the error. I opened it and haven’t gotten it right out of the gate. 

    Braze remains blocked on my network.

    Can anyone else confirm?

    archaic_email
    Hitmaker
    archaic_email
    Hitmaker
    August 10, 2026

    Since the latest update, it seems that the banner has not appeared on my end  7.1.300 (7.1.300).

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement