Hi Asulin,
Im using mobile Deezer app on IOs.
Thank you
Regards
Rafal
Hi Asulin,
Im using mobile Deezer app on IOs.
Thank you
Regards
Rafal
I think it’s a bug . You are not the first that mention this .
Are you on the latest version ? Beta or release ?
I'm using standard version 9.26.0.3
Is it something that can be highlighted to Deezer? I'm not sure how to do that....
Hello @RafalK!
Based on the information you provided, could you please perform these troubleshooting steps:
- Open the Deezer app Gearwheel in the top right corner Storage & Cache Clear All
- On the same page, under Smart Cache, slide the button towards the middle of the line.
- Stream a few songs and navigate in the app
Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
If the issue continues,
- Delete the Deezer app
- Restart your iOS device
- Download and install the Deezer app from AppStore
- Stream a few songs and navigate in the app
If after you still have the issue, please wait for the next app version and should be fine.
Have a great day!
Thanks Johnathan,
I will folkowy your guidelines and see if that helped...
If you have a Family account don’t bother with the troubleshooting. It’s a feature, not a bug. Dark pattern.
https://en.deezercommunity.com/ios-beta-31/ios-beta-rembering-audio-quality-settings-70922
This is made worse now that they’ve jacked up the price and promising “hi fi” quality. Useless if it reverts to standard constantly.