Why Deezer goes on pause mode?


I wanted to ask why deezer goes to pause mode when I for example open instagram. Earlier I could listen music and use every other app. Deezer would run in background. Now this option is not possible. 

With respect. 



Best answer by Jaime. 26 July 2022, 11:48

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3 replies

Hey @Vasilije Micunovic 

Please try closing the deezer app completely. After that, the app should actually continue to run normally, even if you switch to Instagram.
iOS or Android?


I am using iOS.

I tried everything, to close it and then to run it again but whatever I open deezer stop working and it is on pause mode. This started after last update. 

Best regards.   

Userlevel 7
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Hey @Vasilije Micunovic please Try the steps mentioned below.

After each step, try playing the music again. If it’s still not working, go to the next step.

  1. Quit and relaunch the app
  2. Try another mobile (4G or Wifi)
  3. Empty Smart Cache
  4. Restart the phone
  5. Clear the app data
  6. Delete the app and reinstall it

Let us know if that works :)