Deezer, with its new vision of becoming a platform for experience in everything related to music, seems to be in decline, due to several factors:
- Inattention to the Global Community: The company has been accused of not listening to its global community, with several features requested by users being ignored and several bugs reported some time ago still unresolved.
- Removal of Features and Discontinuation on Some Platforms: Recently, it was informed by the French community that the Deezer app for Xbox has been discontinued. Link
- Unnecessary Rebranding: The company carried out a rebranding that many consider unnecessary at the moment, mainly due to the worsening of the user experience.
- Ineffective Marketing: The company’s marketing has been criticized for being arrogant and ironic with users on social networks, giving the impression that the marketing team is made up of children.
