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Hitmaker
May 19, 2024 4:59 PM UTC
Answered

Uploaded mp3 not working at offline mode

I'm uploaded some mp3, but when i'm add it to playlist and donloaded him, they dont't downloaded

 

Hitmaker
May 20, 2024 3:27 PM UTC

@Noam Asulin @Nina Nebo @E0xc815 Thanks for help. I clear cache and re-download playlist, all working!

8 replies

Noam Asulin
Superuser
Bezi since 2017
May 20, 2024 7:26 AM UTC

I’m pretty sure you can’t download mp3 files you uploaded . 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Nina Nebo
Superuser
Superuser
May 20, 2024 9:00 AM UTC

 

Hi @Zaznetkherson !

Did you upload MP3 from Deezer computer first  (Deezer WEB version )!?

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Rockstar
May 20, 2024 9:32 AM UTC

I’m pretty sure you can’t download mp3 files you uploaded . 

At least with the iOS version I have to disagree.
I just uploaded a mp3 file via Deezer Web, assigned it to a playlist and downloaded the playlist. I then put Deezer in offline mode and was able to play my own mp3 without any problems.

 

 

Maybe there is a restriction on Android if the files should be saved on SD card. That's something @Zaznetkherson would have to answer if that's the case.

[he/him]
Noam Asulin
Superuser
Bezi since 2017
May 20, 2024 10:19 AM UTC

I’m pretty sure you can’t download mp3 files you uploaded . 

At least with the iOS version I have to disagree.
I just uploaded a mp3 file via Deezer Web, assigned it to a playlist and downloaded the playlist. I then put Deezer in offline mode and was able to play my own mp3 without any problems.

 

 

Maybe there is a restriction on Android if the files should be saved on SD card. That's something @Zaznetkherson would have to answer if that's the case.

Good to know . I’ll test it on my Android device 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Nina Nebo
Superuser
Superuser
May 20, 2024 10:53 AM UTC

 

I was tested on my android ,and it works fine .

When MP3 is uploaded from Deezer web version, then you can access MP3 from a mobile device , put on playlist and then download like @E0xc815 said .

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Noam Asulin
Superuser
Bezi since 2017
May 20, 2024 11:52 AM UTC

Update . I can confirm it works on Android just fine . Beta version 8.0.13.2

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Hitmaker
May 20, 2024 3:23 PM UTC

@Nina Nebo I'm upload him from WEB version. 

At phone download folder at SD card, maybe that

ZaznetkhersonAuthorAnswer
Hitmaker
May 20, 2024 3:27 PM UTC

@Noam Asulin @Nina Nebo @E0xc815 Thanks for help. I clear cache and re-download playlist, all working!