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Answered

the Deezer app keeps logging me out

  • June 26, 2024
  • 1 reply
  • 1689 views

Hi

I have been using the Deezer app for about a year now and around two weeks ago the app suddenly logged me out. I relogged but 5 minutes after it did it again. This has been happening for two weeks now and i cant find a soulotion. Can anyone please help me? Thanks

Best answer by Nina Nebo

 

 

Hi @NAAMA !

 

Maybe one of these actions can solve your problem :

Delete your cache

Update the app and your phone software

Uninstall and reinstall the Deezer app

 

hepful link

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

or contact Deezer Support

https://support.deezer.com/hc/en-gb/requests/new

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Nina Nebo
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  • Deezer Legend
  • 5398 replies
  • Answer
  • June 26, 2024

 

 

Hi @NAAMA !

 

Maybe one of these actions can solve your problem :

Delete your cache

Update the app and your phone software

Uninstall and reinstall the Deezer app

 

hepful link

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

or contact Deezer Support

https://support.deezer.com/hc/en-gb/requests/new