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  • September 30, 2024
  • 3 replies
  • 30 views
PreciousRadio
Hitmaker
Good morning, Can you give me the URL or how to access all my tickets please. I don’t find where to access to my Tickets. When I go to: https://support.deezer.com/hc/fr I don't see my tickets or a place to enter my ticket number 7718759I thank you in advance.

Best answer by PreciousRadio

THANK YOU VERY MUCH

Hi @PreciousRadio If you already opened a request and got a reply from Deezer via email you should be able to access the info on that ticket.
For further information you can reply to that email or open a chat with our agents from customer support.
Thanks 

 

3 replies

Nina Nebo
Superuser
Forum|alt.badge.img+15
  • Nina Nebo
  • Superuser
  • October 1, 2024

 

Hi @PreciousRadio !

 

 

We need more information to understand what is your problem !
Which Tickets are we talking about here?

Can  you send screenshot !?

 

Did you mean concert tickets?

https://support.deezer.com/hc/en-gb/articles/11969065500445-Concerts-on-Deezer

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
PreciousRadio
Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Jaime.Deezer
  • Community Manager
  • October 1, 2024

Hi @PreciousRadio If you already opened a request and got a reply from Deezer via email you should be able to access the info on that ticket.
For further information you can reply to that email or open a chat with our agents from customer support.
Thanks 

PreciousRadio
Hitmaker
  • PreciousRadio
  • Author
  • Hitmaker
  • Answer
  • October 1, 2024

THANK YOU VERY MUCH

Hi @PreciousRadio If you already opened a request and got a reply from Deezer via email you should be able to access the info on that ticket.
For further information you can reply to that email or open a chat with our agents from customer support.
Thanks 

 

Leonídia.Deezer
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