I used to be able to sort my Playlist by artist, or alphabetically but all these options have disappeared. Please help?
Hi! Several people have already mentioned that the A-Z sorting in playlists is gone, which I'm absolutely shocked at. But I've also noticed, my downloaded music tab -which is the one I always use to access my library- is all wrong? Playlists and albums are all listed in a random order, and I have no option to sort them differently. Basically, if I wanna find anything, I can only scroll until I see it.
You also used to be able to pick how your library would look (big icons VS smaller ones), that is also gone. Basically the tab looks like shit and is unusable. Is this also part of the update? Or is my app messed-up? I'm on Android with the latest update
This just happened to me this morning. I reached out to Deezer to ask wtf and this was their response.
“ Deezer is always looking for ways to make your music experience better, faster and more seamless.
To achieve this, with the launch of the most recent version for Android 8.0.27, we have made a technical change by removing the A-Z sorting feature.
This decision was made to prioritize speed and improve how quickly your Playlists and Favourite tracks load. We understand this may feel like a change to how you organize your music, but our focus is on delivering a faster, more intuitive experience so you can spend more time enjoying your favourite tunes.”
IDK who thought this was a good idea but this change is terrible.
I thought this was a bug at first so I reached out to support and they replied with this.
“ Deezer is always looking for ways to make your music experience better, faster and more seamless.
To achieve this, with the launch of the most recent version for Android 8.0.27, we have made a technical change by removing the A-Z sorting feature.
This decision was made to prioritize speed and improve how quickly your Playlists and Favourite tracks load. We understand this may feel like a change to how you organize your music, but our focus is on delivering a faster, more intuitive experience so you can spend more time enjoying your favourite tunes.”
Bull. Shit. Nothing about this change makes anything “faster” or “more intuitive”.
I have NOT had any problem with speed or performance on my last 3 android devices that I have used Deezer on. Certainly not with my latest, high performance phone. I do wonder whether older phones may not perform as well? Either way, Deezer should, in that case, release different versions for OS vs older ones?
I am very disappointed.
Wow. Agreed. This update does the exact opposite of making our experience “faster and more intuitive” tbh. I've seen several people complaining and I really hope they take it into account bc I don't even want to use the app anymore.
I've been a loyal paying member since 2013. I'm getting sick & tired of irrational changes. Fix your shit now (this really is an issue for me) or I'm going to migrate to SoundCloud....
I hate this so much, worst update ever. How am I supposed to know when I added something to a playlist!? Also I like to have proper oversight on things, this entire jumble of songs is giving me so much anxiety. Very much considering swapping to a different streaming service.
I have an android phone. The only playlist I ever had any loading issues with is my Favourites playlist, which is 5000+ songs, so makes sense it would take 5-10 extra seconds to load!!
I am a software developer. The idea that removing a sorting facility could make anything noticeably faster is ludicrous, unless it is implemented in a really stupid way. The sort only needs to be done once at the point that the user requests it and can be done efficiently. Once the list is sorted, there should be no ongoing performance impact. These responses from Deezer implying that there is some "technical" reason don't make sense. There is something else going on here and they are not giving the full story.
Hi all, I have good news for you. The A-Z sorting feature, which was removed to improve performance, is coming back.
The team has seen all your feedback on it and decided to bring it back.
We don't have an exact date yet, but the goal is to bring it back by the end of the week.
Thanks for your patience :)
Awesome
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