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Answered

Situation


There are specific artists that are in my Playlist that will not play (at all).

There are songs that I want to delete from my Playlist.

The option to delete the songs are not there.

With the number of people that I have recommended to Deezer, and the number of your customers.

I SHOULD NOT be contacting you with this minuscule problem.

Deezer representative LET YOUR Quality speak for your company. 

PLEASE DO NOT INSULT MY INTELLIGENCE WITH A HALF ASS RESPONSE!

Best answer by Nina Nebo

 

Hi ​@Skiptra6 

 

I’m just user like you and will suggest you to look in links below 
 

Problems With Playing Music On Mobile

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

Problems With Playing Music On Deezer Web App

https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Deezer-Web-App

 

Reinstall Your Deezer App

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Your-Deezer-App

 

 

If none of the above has solved your problem then you need to contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

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2 replies

  • Author
  • Runaway Baby
  • 1 reply
  • April 15, 2025

MY STATEMENTS ARE IN THE ABOVE COLUIM..

PLEASE RECTIFY THE SITUATION EXPEDITIOUSLY 

THANK YOU 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4992 replies
  • Answer
  • April 16, 2025

 

Hi ​@Skiptra6 

 

I’m just user like you and will suggest you to look in links below 
 

Problems With Playing Music On Mobile

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

Problems With Playing Music On Deezer Web App

https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Deezer-Web-App

 

Reinstall Your Deezer App

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Your-Deezer-App

 

 

If none of the above has solved your problem then you need to contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 


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