Repetitive "Shuffle my music" // keeps playing the same songs

Hi Anja

more details about the problems I encounter are here : https://en.deezercommunity.com/troubleshooting-and-tips-4/repetitive-shuffle-my-music-5587/index2.html#post35549

here is a quick example. Just launched a "Shuffle my music" on the Windows 10 app (same behavior on Android) . The 3 highlighted songs are totally unknown to me and I keep getting them on shuffle !

Focusing on the second one, neither the song, nor the album nor the artist are in my library. And not in any playlist..
Thanks !

Now launching a new shuffle (I played an album and started a new shuffle), I get the next song in the queue of the previous shuffle (Bad Girlfrend by Theory of a Deadman) again !

Thanks a lot for the sceenshot! 🙂 That helps a lot. I've already asked our team to look into it. I'll keep you posted about any details 🙂

I play deezer from my browser on windows 7 and get the same problems as everyone else. I have many artists favourited and like many assumed that flow would play tracks from these artists. But I just get the 'hits' only over and over again.

If I have favourited an artist or album then surely any of the tracks from this artist or album should be available to flow? For example I have blur and radiohead as favourites, both have released many albums but all I get is Parklife every now and again.

If streaming services are supposed to replace the typical music collection then they should work like the typical music collection and play album tracks not just the hits.

Maybe Deezer should consider giving the listener some options for Flow rather than making the decisions of what I want to listen to for me. For example have options on a sliding scale such as,

Play more album tracks
Play more chart music
Play more hits
Play more suggested artists not in my favourites
etc

I also find that if I play a mix from an artist page that this is also very repetitive in terms of its content. The songs are just the same 'hits' that I've heard over and over again. If I listen to a mix of a given artist I want to hear songs related to his artist that I might not have heard before. I don't want to hear the hits from similar artists that I no doubt already know. Deezer and similar services are a great opportunity for people to widen their musical knowledge but not if all they hear are the hits.

I have 190 artists as favourites, how many tracks have these 190 artists recorded between them? I don't know but I bet there's enough tracks between them for many days of uninterrupted music without any repeats. That's what flow should be.....

Maybe Deezer should consider giving the listener some options for Flow rather than making the decisions of what I want to listen to for me.
The fact that Flow creates the queue for you is the key feature of Flow 😉
But I get your wish for a more individual Flow, which is why we introduced the Flow cards/tabs recently. This way you can choose between different Flows based on different artists :)
If you prefer to know what is going to be played, I recommend choosing one of the many playlists you can find on Deezer (browse by genre or check out playlists on artist pages).

I also find that if I play a mix from an artist page that this is also very repetitive in terms of its content. The songs are just the same 'hits' that I've heard over and over again. If I listen to a mix of a given artist I want to hear songs related to his artist that I might not have heard before. I don't want to hear the hits from similar artists that I no doubt already know. Deezer and similar services are a great opportunity for people to widen their musical knowledge but not if all they hear are the hits.

An artist mix will always play a mix of music, both from the artist and music from similar artists. That's very well intended :)
If you want to listen to tracks from 1 artist only, just listen to their "top tracks" (if you don't like the songs in order by popularity, just shuffle it ;)).

I have 190 artists as favourites, how many tracks have these 190 artists recorded between them? I don't know but I bet there's enough tracks between them for many days of uninterrupted music without any repeats. That's what flow should be.....

This is the issue this thread is about - as you can see in the comments above, we're looking into this right now. Keep updated on the issue here 🙂

Maybe Deezer should consider giving the listener some options for Flow rather than making the decisions of what I want to listen to for me.The fact that Flow creates the queue for you is the key feature of Flow 😉

But I get your wish for a more individual Flow, which is why we introduced the Flow cards/tabs recently. This way you can choose between different Flows based on different artists :)
If you prefer to know what is going to be played, I recommend choosing one of the many playlists you can find on Deezer (browse by genre or check out playlists on artist pages).

Hi Shannon, I think you may have misunderstood what I was getting at about giving the listener options. For example for me I would like to hear album tracks that where never released as singles, for someone else they may not care about album tracks and only want to hear the singles or hits from their favourite artists. At the moment it seems to be that flow is very much 'hits' based. I would like to be able to say to flow play me more album tracks as well as the hits and tracks from similar artists.

Its not that I want to know what will be played, I understand that I can simply play an album or playlist if I want. I would just prefer flow to be a bit more diverse in its choices and pick from any of the tracks from artists/albums that I have as favourites. I would also prefer the tracks from other artists to be a bit more diverse as well but getting the favourited artists bit right first would be a good start.

I look forward to seeing or hearing how you get on with your changes.

By the way, its good that users can actually get responses and conversation from Deezer in the forums. There are too many support forums where users just get ignored. At least Deezer seem to be listening...

Maybe Deezer should consider giving the listener some options for Flow rather than making the decisions of what I want to listen to for me.The fact that Flow creates the queue for you is the key feature of Flow 😉

But I get your wish for a more individual Flow, which is why we introduced the Flow cards/tabs recently. This way you can choose between different Flows based on different artists :)
If you prefer to know what is going to be played, I recommend choosing one of the many playlists you can find on Deezer (browse by genre or check out playlists on artist pages).

Hi Shannon, I think you may have misunderstood what I was getting at about giving the listener options. For example for me I would like to hear album tracks that where never released as singles, for someone else they may not care about album tracks and only want to hear the singles or hits from their favourite artists. At the moment it seems to be that flow is very much 'hits' based. I would like to be able to say to flow play me more album tracks as well as the hits and tracks from similar artists.

Its not that I want to know what will be played, I understand that I can simply play an album or playlist if I want. I would just prefer flow to be a bit more diverse in its choices and pick from any of the tracks from artists/albums that I have as favourites. I would also prefer the tracks from other artists to be a bit more diverse as well but getting the favourited artists bit right first would be a good start.

I look forward to seeing or hearing how you get on with your changes.

By the way, its good that users can actually get responses and conversation from Deezer in the forums. There are too many support forums where users just get ignored. At least Deezer seem to be listening...

Hi there, I totally agree with you. It would be amazing if you could control Flow much more than you can now and I'm sure Shannon also agrees 🙂 What she was trying, was to give you a workaround for now to improve Flow for you. But we always pass feedback like yours on to our team. We just can't promise anything right now.

But we'll definitely keep you posted about any news and updates 🙂

When "shuffling" my music, I get always the same playlist in the same order ^^. On both my PC and my phone it is the same order. The order stays the same. That's not shuffling, thats a playlist.

@289_29689 I moved your post to this topic, as it was already discussed here 🙂 We're working on a better algorithm.

Hi @Patryk Pozniak so sorry you are not happy with this. Our developers are working on this part at the moment, but we do not know when the changes will be live, but hopefully soon and we can win you back ;)
`
Here I am back after 1 month.
I've re-checked three issues I had. Let's see how Deezer improved

1. Random songs not from your library when you first open the app - still exists
2. Pressing "Shuffle my music" always starts with the same song - still exists
3. Random songs, that you didn't add to the library appear on the playlist - still exists
4. Shuffle my musics gives you almost the same output everytime (same songs, maybe a little different order) - still exists

Overall 0/4 bugs fixed.
Sorry guys. I had hope 😞

Shuffle My Music and the playlist is always the same 15 songs. phone, browser or desktop app, no difference. With phone I can skip those 15 songs and then a new playlist appears, not the most convenient way of doing things and only works with phone...

It seems that this problem with shuffle my music has been an issue for a while now, are you actually doing something to fix this?

Shuffle My Music and the playlist is always the same 15 songs. phone, browser or desktop app, no difference. With phone I can skip those 15 songs and then a new playlist appears, not the most convenient way of doing things and only works with phone...

It seems that this problem with shuffle my music has been an issue for a while now, are you actually doing something to fix this?

Hi there, sorry about that. But it's not a bug. It's just that this is a simplified version of the feature with a basic algorithm, which is why you experience this. We are working on a better algorithm for the future, but I don't have an ETA yet. But we will need to wait for the new version of the feature to be released.