Repetitive "Shuffle my music" // keeps playing the same songs

Of course it's something to be fixed. Eight months of feedback in this one thread alone, and there are others with different titles that describe the same problem. It's not a random selection and that's what it's sold as. How can you be.so complacent?

I appreciate your feedback and I can confirm we are passing on to our devs - I'm sure they are taking into consideration. As explained a few times, it's just how the feature works and there is nothing I can do from here right now, but keeping passing the feedback on the right team. I'm sorry if you feel that I'm compancent, but it is what it is and I prefer not to find an excuse, but to be honest about how things works. I understand it's not how you want to be, but this doesn't change the fact that it's how this feature works. We are definitely working on an improvement, but I have don't have an ETA yet. We will keep everyone updated as soon as we have any more news. Thanks

Hello Deezer.
Please can you explain:
1. How "shuffle my music" works
2. Why you refuse to acknowledge that shuffle music doesn't work as expected (randon)
3. Why you refuse to do anything about this fundamental flaw in the app that would be incredibly easy to fix.

I can write the query here for you:
SELECT song FROM user.favorite_tracks ORDER BY random();

Seriously. I have 1000+ favorite tracks. When i shuffle my music the same 50 or so tracks play EVERY. SINGLE. TIME.

Countless people clearly have the same problem. Yet you refuse to acknowledge it and offer pathetic platitudes and useless solutions instead.

Learn how to build a user friendly app and how to do customer service you idiots.

Hello there!

It's me after 6 months.

It seems nothing has been fixed.

Dissapointed :(

Good luck guys.

Please see here how to improve your flow:

https://en.deezercommunity.com/what-are-you-listening-to-17/tip-how-to-improve-your-flow-1321

Hi,

So for a while now the 'Shuffle My Music' function on the iOS app keeps looping the same songs and has a very limited selection based on my fairly extension album library. I don't think a Muse or Radiohead song has ever cropped when using this feature on my iPhone, even through I have almost all of their albums for example.

Why is this?

The 'Shuffle My Music' function on the web version of the site seems to work fine. I'm listening to this now and already I'm reminiscing on old songs that I haven't heard in a while, but are nonetheless in my library. Wish I could experience this when apparently I use the same feature in my car, or whilst at the gym.

Can you please explain why the iOS app is extremely limited here? This bug alone has got me thinking I should switch over to Spotify, but since I've used Deezer for a long time, I'm willing to raise the question before moving on.

Thanks,

Jack

Hi there, some users have reported the same and we are passing the feedback on to our devs. Hopefully they will be able to improve this feature soon! 😉

Ok, thanks Rafael.

Another feature to point out was that I wasn't notified of your reply haha. I had to log in to see whether anyone had responded... you'd think i'd get an email notification, or that my main Deezer screen (where I choose my songs etc...) would indicate somewhere that i've had a response in the community section.

Hi there @TunnelVision

Thanks for the feedback. Normally the topic host always received a notification - so we'll look into this 😉

Hi,

"Shuffle my music" keeps shuffling the same queue of 20-30 songs and changing the queue source occasionally, but not every time i hit the button. It can be the same queue for days. Is there any workaround for this besides trying to clean app cache?

I'm gettin this as well, just started using shuffle, started great but I've heard this playlist a lot now. Also if it goes on long enough it actually starts repeating tracks...