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shakesmcfadden
Guitar Hero
January 17, 2018
Answered

Repetitive "Shuffle my music" // keeps playing the same songs

  • January 17, 2018
  • 159 replies
  • 10156 views
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?
    Best answer by Pia.Deezer

    Hi @timh we are very sorry that the “Shuffle my Music” feature algorithm is not perfect yet. I can assure you that the feedback has been passed on to the product team several times. They had to focus on other features but I just asked for you again and will let you know as soon as have more info.

    In the meantime, I highly recommend that you simply shuffle your favourites, listen to your Flow, listen to the new playlist Top 2019 :wink: or shuffle your own playlists on other days for more variety. 

    159 replies

    Show previous replies
    Shannon
    Rockstar
    Shannon
    Rockstar
    July 16, 2018
    @Danielle Ploegmakers absolutely understand your frustration! Have you installed the latest version of our app? It's working fine for me again now...

    @darkced very sad to hear that, but I understand. We'll keep this post updated - perhaps once it's fixed, we can welcome you back. 👋🏼
    Guitar Hero
    Valou82
    Guitar Hero
    July 24, 2018
    Hi @Valou82 , I believe you need to do a bit of work with your Flow 🙂 Please see how to improve your Flow here. ;)
    Thanks for the reply, Rafael. :)

    Is this what you are referring to?
    -------------

    Improving your Flow


    If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time.
    The basic way to improve your Flow, is by adding more content to your favorites ❤️ Whether it’s an album, an artist, a track; Flow absorbs it all.

    --------------

    I do have over 200 tracks in my favorites and 40 or so artists, in theory, flow should have plenty of things to chose from without picking the same songs 6 times over 15 songs.
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    July 25, 2018

    Hi @Valou82 , I believe you need to do a bit of work with your Flow 🙂 Please see how to improve your Flow here. ;)Thanks for the reply, Rafael. :)

    Is this what you are referring to?
    -------------

    Improving your Flow


    If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time.
    The basic way to improve your Flow, is by adding more content to your favorites ❤️ Whether it’s an album, an artist, a track; Flow absorbs it all.

    --------------

    I do have over 200 tracks in my favorites and 40 or so artists, in theory, flow should have plenty of things to chose from without picking the same songs 6 times over 15 songs.

    Hi, not only this, but also disliking songs! 😉
      Roadie
      Aiiros
      Roadie
      September 28, 2018

      Hi @Patryk Pozniak so sorry you are not happy with this. Our developers are working on this part at the moment, but we do not know when the changes will be live, but hopefully soon and we can win you back ;)`
      Here I am back after 1 month.
      I've re-checked three issues I had. Let's see how Deezer improved

      1. Random songs not from your library when you first open the app - still exists
      2. Pressing "Shuffle my music" always starts with the same song - still exists
      3. Random songs, that you didn't add to the library appear on the playlist - still exists
      4. Shuffle my musics gives you almost the same output everytime (same songs, maybe a little different order) - still exists
      Overall 0/4 bugs fixed.
      Sorry guys. I had hope :(

      Ok so this thread has been going on since 8 month now, and this issue hasen't been fix yet.
      Is that a well-thought feature ? I mean if your dev team can't just add a real random button to the playbar, just fire them already !

      So this is my question: Why is that a feature ?

      As i can see from this thread im not the only one frustated by this.
        Rafael.
        Ultimate Superstar
        Rafael.
        Ultimate Superstar
        September 30, 2018

        Hi @Patryk Pozniak so sorry you are not happy with this. Our developers are working on this part at the moment, but we do not know when the changes will be live, but hopefully soon and we can win you back ;)`
        Here I am back after 1 month.
        I've re-checked three issues I had. Let's see how Deezer improved

        1. Random songs not from your library when you first open the app - still exists
        2. Pressing "Shuffle my music" always starts with the same song - still exists
        3. Random songs, that you didn't add to the library appear on the playlist - still exists
        4. Shuffle my musics gives you almost the same output everytime (same songs, maybe a little different order) - still exists
        Overall 0/4 bugs fixed.
        Sorry guys. I had hope :(

        Ok so this thread has been going on since 8 month now, and this issue hasen't been fix yet.
        Is that a well-thought feature ? I mean if your dev team can't just add a real random button to the playbar, just fire them already !

        So this is my question: Why is that a feature ?

        As i can see from this thread im not the only one frustated by this.

        Hi there, as Flo said above, our developers are working on this part at the moment, but we do not know when the changes will be live, but hopefully soon!
        Guitar Hero
        Keith Wear
        Guitar Hero
        October 1, 2018
        Lots of people the same issue, and lots of commitments to go away and look at the problem. No solutions. I just wonder if there is a more simple explanation. Deezer probably pay varying royalty rates to different artists, so what you get in your shuffle is what maximises the bottom line. Just a thought....
        Rafael.
        Ultimate Superstar
        Rafael.
        Ultimate Superstar
        October 1, 2018
        Lots of people the same issue, and lots of commitments to go away and look at the problem. No solutions. I just wonder if there is a more simple explanation. Deezer probably pay varying royalty rates to different artists, so what you get in your shuffle is what maximises the bottom line. Just a thought....

        Thanks for sharing your thoughts 🙂 The way our shuffle works is not linked to royalties at all... I'm sorry that it doesn't work in the way you guys are expecting and we are definitely taking your feedback into consideration. Deezer is in continuous improvement process and we will keep passing all feedbacks on to our devs! 😉
        Roadie
        Kzamwear
        Roadie
        October 1, 2018
        As a paying user I expect my full list of favourites to be played completely randomly so that I can enjoy the service I'm paying for and hear all the songs I've selected.

        Presumably you have a product backlog and your devs are delivering in fortnightly sprints. Can you confirm whether this user story or something like it, exists in the backlog and whether it is considered something that should be prioritised as something that diminishes your minimal viable product?

        If so, it shouldn't take longer than two weeks to deploy a fix and seriously, how hard can it be to code an algorithm like this?
        Rafael.
        Ultimate Superstar
        Rafael.
        Ultimate Superstar
        October 2, 2018
        As a paying user I expect my full list of favourites to be played completely randomly so that I can enjoy the service I'm paying for and hear all the songs I've selected.

        Presumably you have a product backlog and your devs are delivering in fortnightly sprints. Can you confirm whether this user story or something like it, exists in the backlog and whether it is considered something that should be prioritised as something that diminishes your minimal viable product?

        If so, it shouldn't take longer than two weeks to deploy a fix and seriously, how hard can it be to code an algorithm like this?

        Hi, as explained above, this isn't something to be fixed, it's just how it works. We will keep passing the feedback on to our devs, but from my side I have no other info...
        Roadie
        Kzamwear
        Roadie
        October 3, 2018
        Of course it's something to be fixed. Eight months of feedback in this one thread alone, and there are others with different titles that describe the same problem. It's not a random selection and that's what it's sold as. How can you be.so complacent?
        Show more replies
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