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One Hit Wonder
Sashimir
One Hit Wonder
June 19, 2022
Answered

Panasonic and Philips TV issue

  • June 19, 2022
  • 7 replies
  • 136 views

Not working on Panasonic and Philips smart TV. Please solve it.

    Best answer by Superschlumpf

    @Sashimir 

    It‘s all the same with hard- and software… one day will be the „end of life“ day. 
    The old app will no longer be working/ supported/ available, and the new app isn‘t compatible with older hardware. 
    That‘s life… 

    7 replies

    Anonymous
    June 20, 2022

    Hey @Sashimir 

    The deezer TV apps don't work on older TVs?
    What are the type designations of your two televisions (usually found on the back)?
    Are they possibly from 2017 or older?

      Superschlumpf
      Superuser
      Superschlumpf
      Deezer "Sonos Master" Legend
      June 20, 2022

      @Sashimir 

      Panasonic also has a current problem with Deezer on their TVs in general. 
      After the latest Panasonic update the app doesn’t work anymore. But they know about the problem and are working on a fix. 

      [he/him] Deezer is music, but Deezer and Sonos is party !
        One Hit Wonder
        SashimirAuthor
        One Hit Wonder
        June 20, 2022

        Panasonic TV is TX-49CX740E and Philips TV is 50PUS6754. Deezer worked at first, but for several months it doesn’t. 

        Anonymous
        June 20, 2022

        @Sashimir 

        The Panasonic TV is model year 2015 and is no longer supported.
        The Philips TV is model year 2019 and should actually be compatible with deezer.
        Maybe @Yula can help.

          One Hit Wonder
          SashimirAuthor
          One Hit Wonder
          June 20, 2022

          How can it be no longer supported? It is not like it is a pre-Deezer Panasonic TV model. It worked, and it does not work any more. Therefore, some update has gone wrong, either Deezer or Panasonic one.

          Superschlumpf
          Superuser
          SuperschlumpfAnswer
          Deezer "Sonos Master" Legend
          June 20, 2022

          @Sashimir 

          It‘s all the same with hard- and software… one day will be the „end of life“ day. 
          The old app will no longer be working/ supported/ available, and the new app isn‘t compatible with older hardware. 
          That‘s life… 

          [he/him] Deezer is music, but Deezer and Sonos is party !
            Yula
            Deezer Staff
            Yula
            Deezer Staff
            June 22, 2022

            Hey @Sashimir, I have to agree with @Superschlumpf. 

            I am afraid we are not supported anymore on that Panasonic Tv :( 

            (She/her) add your pronouns to your signature!
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