Notifications from artists I did not like?

Hi everyone just a suggestion to add comments about the notification issues to this page👇 on the new algorithm update: 

Hi, I don’t like having to add my voice to this, but I also have been very annoyed by this behaviour to the point of me feeling the need to seek the forum. The notifications feel like spam with most of them from artists that I am not interested in. But not receiving notifications from artists that I have consciously decided to “like” on the app feels almost like a provocation. This seems like a very low-hanging fruit to me. If you decide to add notifications from not-liked artists, at least show all our favourite artists’ notifications. By far the best solution would be: please give us two toggle-options in the settings to 1: show only options from liked artists Y/N and 2: show all notifications from liked artists Y/N. If this was a free service, I wouldn’t have such a strong opinion but paying for this makes it feel very sub-par.

I do love Deezer, so I apologise for my choice of words above and thanks as always for the service

I am so annoyed by this, that I created a forum account just for this.

I created an “idea”, please all upvote this, so they will probably change this.

I used to be excited when there was a new notification, because it meant an artist that I actually care about released something new. It used to be reliable.

Nowadays I’m ready to roll my eyes when I see a new notification. As 95% of them are now unwanted spam. Most of the time I immediately close the notifications without listening to anything.

And EVEN WORSE than all the spam, I don’t even get notified about new releases from artists THAT I FAVOURITED. I checked my favourited artists and found several with new releases that I had no idea existed.

Just… what is the point?

I know that you were doing some tests to improve the algorithm, but it seems that nothing has changed. When I have one liked song (listened once or twice) from the artist I didn’t add to favourites it would still bring up their releases in my notifications.

Here are the examples:

https://imgur.com/a/uGjkj0e

Hi @Yoshendi,

The notifications in my Deezer account are working like it has to work. Except sometimes I do miss a lot of artists that have new releases.

So...no I don’t have wrong artists, but I do miss a release now and then.

I’m having the same experience. Here are my last 7 notifications. Not a single one of these artists is in my favorited artists. Worse yet, I did not get a notification when my favorite and most listened to artist released a new album in August.

@shamanbo Could you please share/list examples in order to forward it to our music team?
Thanks and apologies for the inconvenience

Still facing this behavior of having non-liked artists in release notifications, it's frustrating. 

So, the only way to get notifications back to normal is to make an official suggestion? That sounds backwards and unnecessarily complicated...

Hi @fab.freya1, thanks for your message,
The option to turn the algorithm off is not available on the Deezer app.
Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it.

What do you mean by that?

Olá @fab.freya1, thanks for sharing your feedback with us.
You can transform your information in a idea.

That's not the issue, we want to have the opportunity to turn the algorithm off - we should be able to have that option so that we can have more tailored user experiences, not sure what's wrong with having that flexibility for Deezer's users/customers???

Hi everyone, like Yula already said in the previous posts, our teams are doing some tests to improve the algorithm that sends notifications. 

 

So it’s like Facebook will show you in the feed all the updates from people you say “hello” once instead of your friends only. I don’t use FB a lot, may be it already happened) but at least it will be reasonable to give a user possibility to disable that option.

I agree that it is so inconsistent, it seems that I'll get notifications for any artist that I've added to a playlist, for example I can say that Galantis has been added to my party playlist for when I have friends round, but I know for a fact that I have never liked the artist page or the songs because I don't really listen to their stuff. As @Yoshendi said I'm not prepared to go through every artist I don't like to stop notifications, it would be so easy to add preferences and options to the notifications to only have *actual* favourited artists, so I really don't understand why this can't be added.

Yes, but the second point is a huge problem. I liked a single song by BTS and I get notifs for all of their releases despite me not listening to them. And what’s worse is the third point is not 100% consistent. I want to know whenever some of my favorite smaller groups release new music, but I recently found out that a group I had favorited released a new album a week ago and I had no idea.

I think you can disable notifs by hitting “Don’t recommend this artist” but I don’t want to block a bunch of artists with a few songs I like just because I keep seeing their notifs.

I really think we should just be notified whenever an artist we favorited releases new music 100% of the time and not be notified when any artist we haven’t favorited does. This algorithm seems to overcomplicate a simple solution.

Hey, thanks for the reply.

Yes, we’ve noticed. The first 2 points we are taking issue with and want to turn off so we have normal notifications again.

Hello there everyone, sorry for the late reply. 

So notifications for new releases are not ONLY from artist you like, you will receive this notification if you are/have:

• part of a fan segment of the artist
• favored at least one item of the artist
• favored the artist

It's nearly been a month since my last comment, please can we get an update @Yula thanks.

Why am I still getting these stupid “not in my favourite artists” notifications? This latest one really annoys me because it’s not even close to my preferences.

An annoying kids theme??

Yeah this is why we are asking for it to be an optional notification, @Yula is this something that can be implemented? Would like an update please

oh sh*t… I’ve just get notification from Lana Del Ray, which I obviously didn’t add to my favorites. what the purpose of notifications that recommend me artists which I even didn’t subscribe? seems like I paid more than 100 euro per year just to see forced&promoted music /: I hope to see the answer of the community manager what all this about.

I have also been experiencing this and I really hate being spammed with artists that I don't want to get notifications from. I listen to everything, but I don't want to get notifications from main stream/popular artists, so I choose to selectively get notifications from more niche genres or not as well known artists.

With this new algorithm, there is no customisation, and I don't want to have to go through the "new releases section" to find out whether an artist that I have liked has released a new song - it is not efficient (for me anyway). At least give us an option to either have the app give notifications of the artists you have liked/subscribed to, or a version with the algorithm which gives you a mix of your music tastes similar to flow (I'm assuming).

Ultimately, I may as well turn my notifications off because the artists I do want to hear from get drowned in the noise (no pun intended) of the other releases (if they're even being sent via notifications) and I'm getting irritated by the other notifications I am receiving because I don't want them. If I wanted to discover new music, I would use flow mixes.

Obviously this is just my specific take on the situation and everyone has used the notifications in different ways, but I wanted to give a different perspective on how notifications (in the previous version) have been really useful for me. I really hope you can make it an optional notification.