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Notifications from artists I did not like?


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35 replies

  • Tiny Dancer
  • 6 replies
  • July 4, 2023
Leonídia.Deezer wrote:

Olá @fab.freya1, thanks for sharing your feedback with us.
You can transform your information in a idea.

What do you mean by that?


Leonídia.Deezer
Alien SuperStar
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Hi @fab.freya1, thanks for your message,
The option to turn the algorithm off is not available on the Deezer app.
Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it.


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  • Author
  • Lover
  • 17 replies
  • July 5, 2023
Leonídia.Deezer wrote:

Hi @fab.freya1, thanks for your message,
The option to turn the algorithm off is not available on the Deezer app.
Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it.

So, the only way to get notifications back to normal is to make an official suggestion? That sounds backwards and unnecessarily complicated...


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  • Tiny Dancer
  • 13 replies
  • September 8, 2024

Still facing this behavior of having non-liked artists in release notifications, it's frustrating. 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5114 replies
  • September 17, 2024

@shamanbo Could you please share/list examples in order to forward it to our music team?
Thanks and apologies for the inconvenience


Yoshendi
Runaway Baby
  • 4 replies
  • September 17, 2024
Jaime.Deezer wrote:

@shamanbo Could you please share/list examples in order to forward it to our music team?
Thanks and apologies for the inconvenience

I’m having the same experience. Here are my last 7 notifications. Not a single one of these artists is in my favorited artists. Worse yet, I did not get a notification when my favorite and most listened to artist released a new album in August.


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1454 replies
  • September 17, 2024

Hi @Yoshendi,

The notifications in my Deezer account are working like it has to work. Except sometimes I do miss a lot of artists that have new releases.

So...no I don’t have wrong artists, but I do miss a release now and then.

 


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  • Tiny Dancer
  • 13 replies
  • September 18, 2024
Jaime.Deezer wrote:

@shamanbo Could you please share/list examples in order to forward it to our music team?
Thanks and apologies for the inconvenience

I know that you were doing some tests to improve the algorithm, but it seems that nothing has changed. When I have one liked song (listened once or twice) from the artist I didn’t add to favourites it would still bring up their releases in my notifications.

Here are the examples:

https://imgur.com/a/uGjkj0e


I used to be excited when there was a new notification, because it meant an artist that I actually care about released something new. It used to be reliable.

Nowadays I’m ready to roll my eyes when I see a new notification. As 95% of them are now unwanted spam. Most of the time I immediately close the notifications without listening to anything.

And EVEN WORSE than all the spam, I don’t even get notified about new releases from artists THAT I FAVOURITED. I checked my favourited artists and found several with new releases that I had no idea existed.

 

Just… what is the point?


  • Runaway Baby
  • 1 reply
  • December 29, 2024

I am so annoyed by this, that I created a forum account just for this.

I created an “idea”, please all upvote this, so they will probably change this.

 


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