Notifications from artists I did not like?

Hello @m4a4, notification are based on your favourites, 

what were the artists you did not like and you received the notification of? 

It’s my understanding that I’ll get notifications from any new songs if I favourite an artist (which would be like following them). I really hope you’re not implying that just favouriting a random song puts those artists in my notifications (never has that happened over the years of using Deezer until 2 days ago).

Here is a notification, I do have a song I favourited from this artist, but the artist themself is not favourited.

Here is another notification, I don’t see anything favourited related to it.

And then this and this I have at least 1 song favourited. But again, the artists are not.

They were all a part of a notification dump that day with other artists I did favourite.

Just got another notification for an artist I don’t follow.

This has definitely NEVER been a behaviour over the years until recently.

Is there a way to set it (again) to only artists I have favourited?

Hey there @m4a4,

yes I checked your account and I can see that too, I am investigating with the teams and will get back to you as soon as I know more.. 

I’m having the same problem, i hope this gets fixed soon, it’s a little annoying.

Hello there all, 

Our teams are doing some tests to improve the algorythm that sends notifications and you are in the group that receives notifications from unliked artists too. 

I will pass on your dissatisfaction! 

Ok, thanks. I am definitely very intentional with which artists I want updates from.

Well, it seems like on top of getting notifications for artists I haven’t favourited, I am not getting notifications for artists that I have. I saw that there was a problem a few weeks ago, but I would think that is sorted out by now…

This smaller artist released a song a few days ago. I have them favourited, but haven’t seen a notification. I only know about it because I happen to also follow them on social media...

Any update on this? I just got a notification dump where only 2/9 artists were favourited, and I’m still missing some notifications from artists that I have favourited...

Hey hey, so you don’t get notifications from ALL your favourite artists because some will be pushed in your homepage on the new releases section or playlist you’ll love section etc… 

We are testing and implementing the algorythm that pushes notifications so some of our users gets notifications from favourites songs and albums, the team will study the activity on this test and decide how to implement the algorythm!

Hey, that doesn’t make sense, considering nothing on the site has explained that favouriting artists doesn’t follow them like any other website. Letalone needing to go out of the way to go to a “new releases” playlist (which sounds like new releases across the site, not specifically for my favourites).

Can I be removed from this test? I just want notifications from ONLY the artists I’ve favourited, and from all of them, like before.

Same problem, I’ve just got notifications from the bands that are not in my favorites. Why? How to disable it? It seems like a joke, because I don’t get notifications from the bands I’ve actually liked and added to my favs.(I described it to support in other topics from year to year with no result)

I have also been experiencing this and I really hate being spammed with artists that I don't want to get notifications from. I listen to everything, but I don't want to get notifications from main stream/popular artists, so I choose to selectively get notifications from more niche genres or not as well known artists.

With this new algorithm, there is no customisation, and I don't want to have to go through the "new releases section" to find out whether an artist that I have liked has released a new song - it is not efficient (for me anyway). At least give us an option to either have the app give notifications of the artists you have liked/subscribed to, or a version with the algorithm which gives you a mix of your music tastes similar to flow (I'm assuming).

Ultimately, I may as well turn my notifications off because the artists I do want to hear from get drowned in the noise (no pun intended) of the other releases (if they're even being sent via notifications) and I'm getting irritated by the other notifications I am receiving because I don't want them. If I wanted to discover new music, I would use flow mixes.

Obviously this is just my specific take on the situation and everyone has used the notifications in different ways, but I wanted to give a different perspective on how notifications (in the previous version) have been really useful for me. I really hope you can make it an optional notification. 

oh sh*t… I’ve just get notification from Lana Del Ray, which I obviously didn’t add to my favorites. what the purpose of notifications that recommend me artists which I even didn’t subscribe? seems like I paid more than 100 euro per year just to see forced&promoted music /: I hope to see the answer of the community manager what all this about.

Yeah this is why we are asking for it to be an optional notification, @Yula is this something that can be implemented? Would like an update please

Why am I still getting these stupid “not in my favourite artists” notifications? This latest one really annoys me because it’s not even close to my preferences.

An annoying kids theme??

It's nearly been a month since my last comment, please can we get an update @Yula thanks.

Hello there everyone, sorry for the late reply. 

So notifications for new releases are not ONLY from artist you like, you will receive this notification if you are/have:

• part of a fan segment of the artist
• favored at least one item of the artist
• favored the artist

Hey, thanks for the reply.

Yes, we’ve noticed. The first 2 points we are taking issue with and want to turn off so we have normal notifications again.

Yes, but the second point is a huge problem. I liked a single song by BTS and I get notifs for all of their releases despite me not listening to them. And what’s worse is the third point is not 100% consistent. I want to know whenever some of my favorite smaller groups release new music, but I recently found out that a group I had favorited released a new album a week ago and I had no idea.

I think you can disable notifs by hitting “Don’t recommend this artist” but I don’t want to block a bunch of artists with a few songs I like just because I keep seeing their notifs.

I really think we should just be notified whenever an artist we favorited releases new music 100% of the time and not be notified when any artist we haven’t favorited does. This algorithm seems to overcomplicate a simple solution.

I agree that it is so inconsistent, it seems that I'll get notifications for any artist that I've added to a playlist, for example I can say that Galantis has been added to my party playlist for when I have friends round, but I know for a fact that I have never liked the artist page or the songs because I don't really listen to their stuff. As @Yoshendi said I'm not prepared to go through every artist I don't like to stop notifications, it would be so easy to add preferences and options to the notifications to only have *actual* favourited artists, so I really don't understand why this can't be added.

So it’s like Facebook will show you in the feed all the updates from people you say “hello” once instead of your friends only. I don’t use FB a lot, may be it already happened) but at least it will be reasonable to give a user possibility to disable that option.

Hi everyone, like Yula already said in the previous posts, our teams are doing some tests to improve the algorithm that sends notifications. 

 

That's not the issue, we want to have the opportunity to turn the algorithm off - we should be able to have that option so that we can have more tailored user experiences, not sure what's wrong with having that flexibility for Deezer's users/customers???

Olá @fab.freya1, thanks for sharing your feedback with us.
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