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Hitmaker
March 3, 2023

Notifications from artists I did not like?

  • March 3, 2023
  • 39 replies
  • 821 views

Why did I just get a bunch of notifications from artists I did not like? I though the whole point of liking an artist is that you can stay up to date on their stuff, why am I seeing artists I don’t really listen to (or have never listened to) give notifications for songs I wouldn’t want to listen to?

Pinned Reply By Yula

Hello there everyone, sorry for the late reply. 

So notifications for new releases are not ONLY from artist you like, you will receive this notification if you are/have:

  • part of a fan segment of the artist
  • favored at least one item of the artist
  • favored the artist

39 replies

Rising Star
July 1, 2023

I agree that it is so inconsistent, it seems that I'll get notifications for any artist that I've added to a playlist, for example I can say that Galantis has been added to my party playlist for when I have friends round, but I know for a fact that I have never liked the artist page or the songs because I don't really listen to their stuff. As @Yoshendi said I'm not prepared to go through every artist I don't like to stop notifications, it would be so easy to add preferences and options to the notifications to only have *actual* favourited artists, so I really don't understand why this can't be added.

Yuri Be
Rising Star
Rising Star
July 1, 2023

Hello there everyone, sorry for the late reply. 

So notifications for new releases are not ONLY from artist you like, you will receive this notification if you are/have:

  • part of a fan segment of the artist
  • favored at least one item of the artist
  • favored the artist

So it’s like Facebook will show you in the feed all the updates from people you say “hello” once instead of your friends only. I don’t use FB a lot, may be it already happened) but at least it will be reasonable to give a user possibility to disable that option.

Leonídia.Deezer
Community Manager
Community Manager
July 3, 2023

Hi everyone, like Yula already said in the previous posts, our teams are doing some tests to improve the algorithm that sends notifications. 

 

 

Rising Star
July 3, 2023

 

Hi everyone, like Yula already said in the previous posts, our teams are doing some tests to improve the algorithm that sends notifications. 

 

 

That's not the issue, we want to have the opportunity to turn the algorithm off - we should be able to have that option so that we can have more tailored user experiences, not sure what's wrong with having that flexibility for Deezer's users/customers???

Leonídia.Deezer
Community Manager
Community Manager
July 4, 2023

Olá @fab.freya1, thanks for sharing your feedback with us.
You can transform your information in a idea.

Rising Star
July 4, 2023

Olá @fab.freya1, thanks for sharing your feedback with us.
You can transform your information in a idea.

What do you mean by that?

Leonídia.Deezer
Community Manager
Community Manager
July 5, 2023

Hi @fab.freya1, thanks for your message,
The option to turn the algorithm off is not available on the Deezer app.
Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it.

m4a4Author
Hitmaker
July 5, 2023

Hi @fab.freya1, thanks for your message,
The option to turn the algorithm off is not available on the Deezer app.
Nevertheless, you can turn your information in as an idea here on the Community and wait if your suggestion gets votes on it.

So, the only way to get notifications back to normal is to make an official suggestion? That sounds backwards and unnecessarily complicated...

Rising Star
September 8, 2024

Still facing this behavior of having non-liked artists in release notifications, it's frustrating. 

Jaime.Deezer
Community Manager
Community Manager
September 17, 2024

@shamanbo Could you please share/list examples in order to forward it to our music team?
Thanks and apologies for the inconvenience