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One Hit Wonder
Renato Paccagnella
One Hit Wonder
Dec 21, 2017 9:25 AM UTC
Answered

Notifications : Error - No internet connection

My app no longer receives notifications, says that the internet is not connected but the rest works properly
    moremusxAnswer
    Hitmaker
    Jan 23, 2018 1:10 PM UTC
    Indeed it works OK since last week.
    View in thread

    32 replies

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    Hitmaker
    moremusxAnswer
    Hitmaker
    Jan 23, 2018 1:10 PM UTC
    Indeed it works OK since last week.
      Guitar Hero
      PVVZ
      Guitar Hero
      Jul 26, 2019 9:53 AM UTC
      I still get the message and don't get any push notifications.
      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      Jul 29, 2019 10:58 AM UTC
      Hi there @PVVZ

      What device and OS do you have? Have you tried reinstalling the app?
      Roadie
      Mo'men.Shams
      Roadie
      Nov 1, 2020 5:22 PM UTC

      So what is the solution please, please what's solution? 

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      Nov 2, 2020 5:43 PM UTC

      How is this affecting you @Mo'men.Shams? We also need more info about your system and app before pointing you in the right direction :pray_tone2:

      Guitar Hero
      pischus
      Guitar Hero
      Sep 23, 2021 1:17 PM UTC

      I got the same Problem, since a longer time. Didn’t bother me too much, but it is confusing sometimes. 

       

      Pixel 4 XL , Android 11, Deezer Hifi, all Updates installed. The  Deezer Audiobooks app does not have this issues.  

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      Oct 1, 2021 3:19 PM UTC

      Hey @pischus apologies for the late response.
      Can you please provide a screenshot of the error message?
      Thanks :)

      Guitar Hero
      pischus
      Guitar Hero
      Oct 1, 2021 3:50 PM UTC

       

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      Oct 5, 2021 4:35 PM UTC

      Hey @pischus apologies for the delay.
      Does this happens when you are connected to mobile data only?
      Thanks 

      Guitar Hero
      pischus
      Guitar Hero
      Oct 6, 2021 7:40 AM UTC

      Hi @Jaime., i am not 100% sure, but i guess it also happend when connected to wifi. 

      Right now, the connection warning is gone. On mobile data and wifi. Just for info, the warning even came after reinstall of the app and i never activated “wifi only” mode. 

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