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One Hit Wonder
Renato Paccagnella
One Hit Wonder
Dec 21, 2017 9:25 AM UTC
Answered

Notifications : Error - No internet connection

My app no longer receives notifications, says that the internet is not connected but the rest works properly
    moremusxAnswer
    Hitmaker
    Jan 23, 2018 1:10 PM UTC
    Indeed it works OK since last week.
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    32 replies

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    Roadie
    xav
    Roadie
    Jan 6, 2018 10:27 AM UTC
    I also have the same problem. I have the last version of Deezer.
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 6, 2018 11:44 AM UTC
    @Angel Soto I moved your topic to this existing one. Our developers are currently investigating and we'll let you know as soon as we know more 🙂
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 6, 2018 11:51 AM UTC
    @Jack.Blair @dirk.bernard sorry for delayed reply. Our developers are on it 🙂
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 7, 2018 10:59 AM UTC
    @lefteris50 , @jag36 I moved your topic to this existing one as it was also discussed here. Our developers are working on it and it will hopefully be fixed very soon!
    Roadie
    Chiochi
    Roadie
    Jan 7, 2018 2:47 PM UTC
    Same problem here after changing to family account. De-installing and re-installing without any success.
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 8, 2018 4:55 PM UTC
    Hi Chiochi, as mentioned, our devs are working hard on it 🙂 I'll let you know as soon as I have an update!
    Roadie
    daro
    Roadie
    Jan 8, 2018 6:51 PM UTC
    Just adding to the pile - notifications also not working on iOS.
    Hitmaker
    moremusx
    Hitmaker
    Jan 12, 2018 4:20 PM UTC
    I reconnected my profile. Although everything is working, the notification screen is saying I am not connected with the internet. Where I just saw old notifications, I don't see any now.
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 15, 2018 10:30 AM UTC
    Hi everyone, Thanks a lot for your patience! Good news, we found the issue and the fix should be available for everyone latest at the end of January! 🙂
    Anja
    Deezer Staff
    Anja
    Deezer Staff
    Jan 15, 2018 11:27 AM UTC
    @moremusx I moved your comment to this topic 🙂 Please check my last reply
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