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No Hi-Fi option

P
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I am on a premium family plan and I understand that hi-fi has been an option now since April. Yet there is still no hi-fi option in my app. Please help!

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Best answer by dee_dirk 23 July 2022, 23:40

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dee_dirk
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Hey @poltroon 

In some countries, HiFi is only included with new subscriptions.
Where do you live and how much do you pay per month?

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P
Rank

I’m in New Zealand. $23.99

What should I do?

dee_dirk
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@poltroon 

Did you book your subscription with Apple?
If so: cancel subscription and wait for remaining time.
Then go to deezer.com/en/offers with a browser on your computer or tablet and book Family incl. HiFi for $17.99.

 

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Thank you!

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