NAD/BluOS support on Deezer

Many thanks for your (albeit open ended) response Rudi and I am pleased to hear that this is progressing.

One proposed timeline now missed, are you able to suggest a timeframe for this feature to be introduced to your product? I am just asking if this something that is likely to be completed within a month or two or if you think it is a 6 month wait or potentially longer?

As I say, the ‘Deezer integration’ messaging is completely misleading, I (& others) want to use the app that we are paying for and we can’t and so clarity on a dependable timeline at this stage would be very helpful.

Many thanks again
Herriot 

Hi there @Herriotcube 

Thank you for your feedback. Although it's everyone's intention, we're unable to provide a timeline for the release of this feature because, in tech, things move very quickly in terms of priority. Only when we're finalising a development that things can get a bit easier - but I don't think we'll reach the 6 months mark. I've passed your feedback to the relevant teams here at Deezer. It's much appreciated 

Hi Rudi,

Thanks for your message, the only thing that is moving fast is your competition and suggesting that this is normal ‘in tech’ isn’t accurate at all. You stated that you were working on this feature 6 months ago and so now, suggesting another 6 months after previously stating that this feature would be delivered last year is a really, really poor customer experience.

You’re asking for feedback in this community, now we’re asking for a timeline and so it would be great if we could get a committed timeline here.  

Regards

Herriot

I agree about the timeline @Herriotcube. We're waiting for this as well. Once we've got more info about the development of the feature, we'll try to give more details here (we know how important this feature is). Our new cast integration is actually being developed for over 9 months now. Thank you for your support and understanding 

Thanks Rudi, we all appreciate the follow up!

Cheers

Herriot

Hi Rudi,

Circling back on this topic 4 months later to ask if there is any line of sight on when this feature might be delivered on the product roadmap?

Many thanks in advance
Kind regards
Herriot

Not specifically, no @Herriotcube - thanks for reaching out, always nice chatting to you.

Have a look at the recent event we've had in the French community, covered by @Leila. in this article here 

This post of hope has been here for one year now.

Is there any concrete development to date regarding "Deezer connect" functionality?

Thanks, 

Álvaro 

Hey Álvaro, @aoliver 

Thanks for the honest feedback. Please check this out, we're working hard on the project:

Hi,

I’ve followed this topic for a while now and expect to make a decision soon as to whether I stay with Deezer or not over this whole issue.

In January this year I purchased an NAD M33 - it’s a fantastic piece of kit with amazing power, sound and features. Unfortunately with the BluOS system that NAD uses I cannot stream direct to the NAD as I can with Spotify or Tidal. I can only connect to Deezer via the ‘Music Services’ tab in BluOS which merely gives me a logged on, ‘cut down’ functionality version of the full Deezer app. I cannot sort or order tracks, albums or artists at all via this method - and it is sloooowwwww to do anything.

I am evaluating a free Qobuz offer but they also do not support a direct feature, and even though their sound quality is excellent, they just do not have the range of tracks and albums that Deezer has.

I have tried Tidal and do not like the sound or the cost even though they have Tidal connect in BluOS.

So, with Spotify announcing that they will release a Hi Fi tier before the end of the year I am waiting to see what this sounds like and costs me before probably making the jump over to their system. Spotify connect on BluOS is simple, elegant and FAST (and while far from perfect it even sounds pretty ok with their current lossy stream)

I must say that Deezer seems to offer the best financial return for artists which is important for me - I like to know that artist’s are getting supported as best they can and will feel bad about this if I have to move over to Spotify later this year, but I simply cannot afford to have more than one streaming service for music. It’s a balance of cost, sound quality, features and ethics - a hard one to meet sometimes.

I note your continued reference to the new-ish IOS remote feature as a testing ground for future expansion to other operating systems. Great, I support and applaud that movement, but as I use only Android, BluOS and Windows it matters little to my decisions. I love Deezer and use it always in the car via my Android phone - fantastic!

Thanks

FW