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Guitar Hero
Nov 29, 2022 1:05 PM UTC
Answered

mydeezeryear2022 bug

It happens again and again, mydeezeryear doesn't work

Johnathan.Deezer
Ultimate Superstar
Dec 7, 2022 3:39 PM UTC

Hey @Nicolas Condemi!

Sorry, our developers are working on it.

In the meantime can you try to open your “MDY” on your computer through the following link, please?

https://deezerfr.lnk.to/MDY2022 

It should work there.

JohnathanF

6 replies

Yula
Deezer Staff
Deezer Staff
Nov 30, 2022 9:52 AM UTC

Oh nooo @Nicolas Condemi, does it work through this link? 

https://DeezerFR.lnk.to/MDY2022

Can you please update your app and try again? 
Let me know how it goes! 

(She/her) add your pronouns to your signature!
Guitar Hero
Nov 30, 2022 11:59 AM UTC

Dear @Yula , thanks for your attention. Unfortunately, despite I downloaded again the app, the problem persists, unlike past mydeezeryears

 

Yula
Deezer Staff
Deezer Staff
Dec 1, 2022 3:19 PM UTC

Hello @Nicolas Condemi, So sorry about this 

I have passed on your request to our devs and will get back to you as soon as I have more news. 

 

(She/her) add your pronouns to your signature!
Johnathan.Deezer
Ultimate Superstar
Ultimate Superstar
Dec 7, 2022 3:39 PM UTC

Hey @Nicolas Condemi!

Sorry, our developers are working on it.

In the meantime can you try to open your “MDY” on your computer through the following link, please?

https://deezerfr.lnk.to/MDY2022 

It should work there.

JohnathanF
Guitar Hero
Dec 7, 2022 4:09 PM UTC

Hey @Nicolas Condemi!

Sorry, our developers are working on it.

In the meantime can you try to open your “MDY” on your computer through the following link, please?

https://deezerfr.lnk.to/MDY2022 

It should work there.

Thank you @Johnathan Finotti 

As I said, on my computer mdy has always worked right but I look forward to having good news from you and the devs because I'd like to know that deezer app works at his best also on my android :)

Guitar Hero
Dec 14, 2022 4:07 PM UTC

Hey @Nicolas Condemi!

Sorry, our developers are working on it.

In the meantime can you try to open your “MDY” on your computer through the following link, please?

https://deezerfr.lnk.to/MDY2022 

It should work there.

Unfortunately, despite your colleague of customer care sent me an update saying you've got new updates and I emptied the cache, deleting and dowloading the app again, nothing seems sorted :(