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My deeper refuses to play music and brings up a message that says "unable to load page"

Pinned reply

February 25, 2023

To check that @Nagragurpal, please contact our Customer Care Team, you are probably logged in a different account, they can check it for you asap. 🕵🏼

Take care.😊

6 replies

Yula
Moderator
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  • Moderator
  • 3220 replies
  • May 11, 2022

Hello @biggies ways

From which device are you having this issue? 

Can you give us more information as possible: 

-Os version 

-App version

-wifi or 4g 

etc..


  • Tiny Dancer
  • 1 reply
  • December 11, 2022

Hei,

Olisi kiva jos vihreä pallo, joka meinaa että biisi on ladattu soittolistalle, näkyisi jokaisen biisin kohdalla  kun selaa bändien albumeja. Nyt ei näy. Puuttuu todella paljon, ehkä jopa yli sadan biisin kohdalta, vaikka ne on ladattu soittolistalle. Vaikeaa, kun pitää aina mennä erikseen tarkistamaan soittolistalta, onko biisi sinne jo ladattu.


  • Runaway Baby
  • 4 replies
  • February 8, 2023

I have lost my music


  • Runaway Baby
  • 4 replies
  • February 8, 2023

I have deleted and reloaded the deezer app. It's still not working


  • Runaway Baby
  • 4 replies
  • February 18, 2023

Music gone


Johnathan.Deezer
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To check that @Nagragurpal, please contact our Customer Care Team, you are probably logged in a different account, they can check it for you asap. 🕵🏼

Take care.😊


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