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One Hit Wonder
Tykesounds
One Hit Wonder
May 17, 2019
Answered

MP3s aren't uploading

  • May 17, 2019
  • 22 replies
  • 3865 views
I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working.

This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise.

But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated.

Thanks,
Ray
      Best answer by bluezzbastardzz

      See this related support article:

      https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer

      The article mentions the Flash player to be necessary. If that is still true, it would not work if you have uninstalled Adobe Flash already which will be disabled anyhow at the end of this year. It does not seem to be true though, I just could upload another MP3 file in the web player without Adobe Flash on my computer.

      Also note that the upload process is not shown with a progress bar or estimated time for the upload to finish. The uploaded file will be automatically added at the bottom of the song list then which can take a while depending on your internet upload speed. You should try it with one file first, and if this works, you can also highlight multiple files of an album or folder in the upload window to upload them in bulk.

      22 replies

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      May 19, 2019
      Hi there @Tykesounds

      Sorry you've experienced the above. When you say it isn't working, could you please be a bit more specific to see if we can help? Do you get an error message?
      Rising Star
      Tjoppie
      Rising Star
      October 8, 2019
      I have the same problem...

      I select which tracks to add, after making sure all of them are MP3's

      Nothing happening after that, no error message, no tracks being shown as added.

      Previously I selected all of my track and pressed open, one by one was showing as loaded etc, but no nothing is happening.
      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      October 10, 2019
      Hi there @Tjoppie

      Please try the troubleshooting mentioned on my reply to you. If it doesn't help, please let me know and provide me with your OS, device and app version details 👍🏼
      Guitar Hero
      KimboSydney
      Guitar Hero
      October 19, 2020

      Hi there @Tjoppie

      Please try the troubleshooting mentioned on my reply to you. If it doesn't help, please let me know and provide me with your OS, device and app version details 👍🏼

      I have the same problem. Can you please make that reply public so we can all see it.

       

      bluezzbastardzz
      Superuser
      bluezzbastardzzAnswer
      Superuser
      October 19, 2020

      See this related support article:

      https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer

      The article mentions the Flash player to be necessary. If that is still true, it would not work if you have uninstalled Adobe Flash already which will be disabled anyhow at the end of this year. It does not seem to be true though, I just could upload another MP3 file in the web player without Adobe Flash on my computer.

      Also note that the upload process is not shown with a progress bar or estimated time for the upload to finish. The uploaded file will be automatically added at the bottom of the song list then which can take a while depending on your internet upload speed. You should try it with one file first, and if this works, you can also highlight multiple files of an album or folder in the upload window to upload them in bulk.

      ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
        Guitar Hero
        KimboSydney
        Guitar Hero
        October 24, 2020

        Thanks for that. I managed to do it one at a time eventually. 

          Roadie
          jngutierrez
          Roadie
          February 11, 2022

          Hello guys. How can we upload MP3s to Deezer in times where Flash Player is now long gone?

          Yula
          Deezer Staff
          Yula
          Deezer Staff
          February 16, 2022

          Hey there @jngutierrez , have you seen the comment above from another users? 

          See this related support article:

          https://support.deezer.com/hc/en-gb/articles/115004221605-Uploading-MP3s-to-Deezer

          The article mentions the Flash player to be necessary. If that is still true, it would not work if you have uninstalled Adobe Flash already which will be disabled anyhow at the end of this year. It does not seem to be true though, I just could upload another MP3 file in the web player without Adobe Flash on my computer.

          Also note that the upload process is not shown with a progress bar or estimated time for the upload to finish. The uploaded file will be automatically added at the bottom of the song list then which can take a while depending on your internet upload speed. You should try it with one file first, and if this works, you can also highlight multiple files of an album or folder in the upload window to upload them in bulk.

           

          (She/her) add your pronouns to your signature!
          Roadie
          Tomi.Pasin
          Roadie
          February 27, 2022

          Hi there!

           

          The problem isn't the Flash but the bitrate of files.  

          I converted all to CBR and upload worked fine.  

          Pay attention to bitrate: VBR will not upload!

          ;-)

            Yula
            Deezer Staff
            Yula
            Deezer Staff
            February 28, 2022

            Good to know! Thanks @Tomi.Pasin 

            (She/her) add your pronouns to your signature!
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