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Answer

hacked account

  • January 30, 2023
  • 2 replies
  • 161 views
T
One Hit Wonder

Someone else is using my account without my permission. The music I play is often interrupted by what they’re playing.

Best answer by Yula

Hello @thycenn, 

make sure you change the password of your account, 

we have some good practices described in this article: 

 

If you still have issues contact our Costumer Care here: 

https://support.deezer.com/hc/en-gb/requests/new

2 replies

Yula
Deezer Staff
Forum|alt.badge.img+10
  • Yula
  • Deezer Staff
  • Answer
  • January 31, 2023

Hello @thycenn, 

make sure you change the password of your account, 

we have some good practices described in this article: 

 

If you still have issues contact our Costumer Care here: 

https://support.deezer.com/hc/en-gb/requests/new

(She/her) add your pronouns to your signature!
T
Roadie

The hackers have changed my email so can't reset password 

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