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One Hit Wonder
January 30, 2023
Answered

hacked account

  • January 30, 2023
  • 2 replies
  • 178 views

Someone else is using my account without my permission. The music I play is often interrupted by what they’re playing.

Best answer by Yula

Hello @thycenn

make sure you change the password of your account, 

we have some good practices described in this article: 

 

If you still have issues contact our Costumer Care here: 

https://support.deezer.com/hc/en-gb/requests/new

2 replies

Yula
Deezer Staff
YulaAnswer
Deezer Staff
January 31, 2023

Hello @thycenn

make sure you change the password of your account, 

we have some good practices described in this article: 

 

If you still have issues contact our Costumer Care here: 

https://support.deezer.com/hc/en-gb/requests/new

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Roadie
May 22, 2023

The hackers have changed my email so can't reset password