(excuse me, english isn't my native language )
Thank you for your help.
Best answer by Cforever1
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First song of playlist always plays in loop when skipping
Almost every time I try to listen some songs on Deezer I've got the same problem. I launch a playlist, the first song got well played but at the end of the first song it just stop, it doesn't go to the next song. When I try to get the next song manually it just repeat the first one. What should I do ?
(excuse me, english isn't my native language )
Thank you for your help.
(excuse me, english isn't my native language )
Thank you for your help.
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hi, thank you for your interest on my problem. I'm on a Mac , no bluetooth. with Chrome.
Userlevel 7
+1
Thanks for getting back to us 🙂 So I just tested it and had no issues on Chrome. Are there any extensions or addons enabled in your browser? Such as Adblock or a VPN?
Userlevel 7
+7
Hey
Sorry to hear that. I've noticed a few other users reporting something similar. Could you please get the app version for us?
In the meantime, could you please try uninstalling the app, searching for %appdata and deleting any Deezer folder you find, restarting your computer, and then download the app again? Keep us posted!
Hi Rafael,
No I am working directly in the office not remotely. I am not the only user who is having this problem.
Hi Kevin Deezer,
I could not even log through IE and at work I am limited to Google Chrome and IE.
Userlevel 7
+7
Hey
Thanks for coming back to us. Have you tried clearing the browser's cache and cookies to see if it helps? Why couldn't you log in via IE?
Userlevel 7
+7
Sorry about that
Is it the exact same version of the track? If yes, keep skipping when it shows up - Flow should start making new recommendations. And obviously, keep adding more tracks to your favourites as well, it also helps!
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