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One Hit Wonder
Myosotis
One Hit Wonder
September 6, 2018
Answered

First song of playlist always plays in loop when skipping

  • September 6, 2018
  • 32 replies
  • 541 views
Almost every time I try to listen some songs on Deezer I've got the same problem. I launch a playlist, the first song got well played but at the end of the first song it just stop, it doesn't go to the next song. When I try to get the next song manually it just repeat the first one. What should I do ?
(excuse me, english isn't my native language )
Thank you for your help.
    Best answer by Cforever1

    Hello @Rudi, 

    I checked on the browser and it is working.

    Thank you for helping me.

    32 replies

    Show previous replies
    Rockstar
    Kevin Deezer
    Rockstar
    July 22, 2020

    Hello @WildIrishRose777, does that happen on a specific playlist?

    Thanks for the feedback

    https://www.deezer.com/en/profile/3421485864
    WildIrishRose777
    Guitar Hero
    WildIrishRose777
    Guitar Hero
    July 30, 2020

    Hi Kevin Deezer,  The errors on any playlist not specific to certain one.

    Thanks for your interest!

    Wild Irish Rose
    Rockstar
    Kevin Deezer
    Rockstar
    July 31, 2020

    Hello @WildIrishRose777, thanks for getting back, sorry about this inconvenience :slight_frown: Have you tried on another browser as well?

    https://www.deezer.com/en/profile/3421485864
    WildIrishRose777
    Guitar Hero
    WildIrishRose777
    Guitar Hero
    August 4, 2020

    Hi Kevin Deezer,  

    I could not even log through IE and at work I am limited to Google Chrome and IE.

     

    Wild Irish Rose
    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    August 5, 2020

    Hey @WildIrishRose777 

    Thanks for coming back to us. Have you tried clearing the browser's cache and cookies to see if it helps? Why couldn't you log in via IE?

    WildIrishRose777
    Guitar Hero
    WildIrishRose777
    Guitar Hero
    August 11, 2020

    Hi Rudi

    IE does not allow me to log in.

    I am on a work computer and our IT dept keeps the browser’s cache and cookies cleared all the time.

    Up until about a month ago, I had no problems with the performance of Deezer.

    Wild Irish Rose
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    August 11, 2020

    Hi Rudi

    IE does not allow me to log in.

    I am on a work computer and our IT dept keeps the browser’s cache and cookies cleared all the time.

    Up until about a month ago, I had no problems with the performance of Deezer.

     

     

    Are you by any chance using work VPN?

    WildIrishRose777
    Guitar Hero
    WildIrishRose777
    Guitar Hero
    August 25, 2020

    Hi Rafael,

    No I am working directly in the office not remotely.  I am not the only user who is having this problem.

    Wild Irish Rose
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    August 27, 2020

    Hi @eflorezc and @Danninnnela, is it working now for you?

    Roadie
    Nucleus
    Roadie
    February 1, 2021

    Hi there. I have just joined Deezer, but so far only able to listen to one song over and over. At the end of the song it just stops. If I skip, it shows the next song is playing, but it is still only playing that one first song.

    I am on a desktop windows. Please help.

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