Deezer feedback and why I'm probably going back to the other service

I’m starting to accumulate a long list of grievances with Deezer, and it’s bad enough that I am seriously considering going back to Spotify because I’m just so tired of dealing with it. 

1. A support ticket about a band’s albums missing from the desktop app/site artist page resulted in no change. It’s still broken months later.
2. Google home playback is slow af. It takes so long to connect and start playing that I almost wonder if it didn’t work. I tried to get my playlist on shuffle to my speaker group the other day and it NEVER loaded. 
3. Related to 2, when I cast from my phone to my speaker group, the music is playing on my phone too. I have to turn down my phone’s volume or hear the song staggered about 10sec apart. Skipping songs and navigating during playback is so sketchy I don’t dare disturb it. 
4. The app has just.. stopped. Multiple times. WHILE I WAS DRIVING. 
5. I run into a weird problem where the “shuffle queue” on my phone and my computer are exactly the same, and it’s going to play exactly the same songs in exactly the same order regardless of the fact that I just listened to them on the other device. 
6. To fix 5, the solution is to manually pick another song from the playlist to reshuffle basically. The problem with that is that for SOME REASON, I cannot get to the actual playlist list of songs on my car’s display. The process of just trying to get to my playlist was already so incredibly fucking tedious, but then when I did find it, it just took me back to my Now Playing screen. I had to go find a different playlist, start playing it, then go back and find the first playlist to solve the shuffle problem. The faster alternative would’ve been to use my phone, but I was trying to do what should be a reasonably fast task while stopped briefly at traffic lights. WHILE DRIVING. The answer to a problem while driving should never be “do it on my phone”. 
7. After the saga involved with 6, I settled on just skipping songs until I was past the same shuffle spot the next time it happened. It took a good 30 seconds or more for the audio to catch up with the song that was showing on my display, and it played fragments of skipped songs along the way. ON A DOWNLOADED PLAYLIST. Why is it taking so long to load songs that are DOWNLOADED?
8. Minor in the grand scheme of the rest of the list, but why can’t I remove a song from a playlist from the Now Playing view on my phone? Why do I have to go hunt the song down on the playlist to remove it? 
9. I already posted about it in the Windows app thread, but WHY is there no option to have the X close the app instead of just sending it to the tray?? I DO NOT WANT IT IN THE TRAY. I ran into an issue while working on a project where the music just stopped, and thought okay, just close and reopen the app. I forgot that it just went to the system tray, and due to the way my setup was, I had to get up from what I was doing and go stand in front of my computer to resolve it. 
10. WHY are my uploaded MP3s a full 2-3 notches on my car’s audio LOUDER than everything else? I uploaded them, which was a tedious and frustrating process to figure out too, so why are they still like this? Why do I gotta get jumpscared every time a song your library didn’t include comes up?? 

Initially when I switched, I recommended it to a lot of my friends. Now? The apps, both desktop and Android, are unpolished and clunky. It has been so bad and frustrating that I have actually thought about just trying to acquire all the songs I like as local files and give up on music streaming entirely. It’s frustrating though because the audio quality was noticeably better, and I was able to get things working decently well, but all these minor problems are really adding up. I make the decision for where my household spends money for music streaming, and I’m honestly regretting forcing the swap.