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Deezer doesn't show me Hi-Fi sound option with my premium plan.

  • 25 December 2022
  • 2 replies
  • 72 views

Hello everyone. I just bought the premium plan on deezer which is supposed to include Hi-Fi sound, but in settings deezer only shows three options: basic, standard and HQ. Hifi is not there.
I have already contacted support but they do not offer me a solution, how can I solve the problem?

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Best answer by bluezzbastardzz 26 December 2022, 09:52

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2 replies

Userlevel 7
Badge +8

It may depend on your location, the new Premium tier including HiFi streaming is not rolled out to all countries yet, as far as I know.

Userlevel 5
Badge +6

Hello @Chanchuyo! 

That’s strange, what is the answer you received from our Customer Care team? 🤔

As ​​​@bluezzbastardzz said, it depends of your country if it’s already with our new plan Premium + HiFi included or if your country still without it. 😕

Please, let me know anything. 

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