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One Hit Wonder
Jun 12, 2018 2:23 AM UTC

Album cover not displayed in downloads

I am not seeing most of the album art of the CDs I've already downloaded or the ones I'm streaming for that matter. Please help me with this.

15 replies

Hitmaker
Mar 9, 2020 5:16 AM UTC

I just created a playlist yesterday on my Samsung a70 and the cover art was created. I checked it just now and it’s disappeared. The cover art for all the created playlists that don’t have cover art is also missing on the deezer web player:

 

Rudi
Ultimate Superstar
Ultimate Superstar
Mar 10, 2020 2:44 PM UTC

Hi there @marco_león 

Thank you for reporting it. Our devs have been working on this. I can also see the covers here. Please ensure your app(s) is always up-to-date and if there are any updates, we'll let you know :thumbsup_tone2:

Roadie
Jun 20, 2020 2:46 PM UTC

I am still having this issue, the album and song covers are blank. Has this been solved?

Rudi
Ultimate Superstar
Ultimate Superstar
Jun 22, 2020 11:50 AM UTC

Hey @jadesamuelle 

Yes, what version of our app have you got installed? Give us some more details about your system too and we can look into it :wink:

Roadie
Jun 8, 2022 6:50 PM UTC

My able cover wont show up when I use the Deezer app to listen to music.