I manage a band that has been trying unsuccessfully to claim their artist profile on Deezer for weeks. We’ve tried via our distributor, with the band’s email, and one of the band members’ personal email account and we have not received a reply yet.
We have a new release dropping tomorrow and no access to our Deezer for Artists account.
Can someone please expedite this process?
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Good evening (in Switzerland),
I have the same problem here. I cancelled my first application because of the time it was taking, and then reapplied in March. Three days ago, I posted a message on the "Are You Still Waiting for Your Backstage Access" forum hoping to speed up the process. Some people seem to have had replies more or less quickly. The problem is becoming urgent as the months go by. Good luck to you!
PS: If Deezer sees this message, here are the details of my last request:
March 20th, 2023 Waiting for approval Athanata - 195938277447
Hello @nicolecalmeida your request has been approved!
@Athanata I can not find your request, I saw you mentioned in another post that you might have deleted it. Could you please make a new one? Thanks
Hi @Yula, Hi Deezer Team,
To answer your message above and as explained in my previous post, I cannot make a new request because I already did, as you can see here :
We sent our application four months ago and still no reply, other services granted us access almost instantaneously, and this is the only platform we’ve had an issue with so far, if you happen to see this, the details are as follows with an image attachment.
Richo Music - Routenote - 5063248059631
Hi @Richo Records please get in touch with ourDeezer Support Teamand provide the email address you used to claim your profile and one of our agents will be able to help with your request. Apologies for the inconvenience
Thank you We shall do that instantly
Greetings!
How long does it take an approval of the account «Deezer for Creators?
My distributor (Distrokid) wrote that the songs are uploaded!
My name: Oksanteena
Creation date: 12/04/2024
Status: Waiting for approval
Greetings!
How long does it take an approval of the account «Deezer for Creators?
My distributor (Distrokid) wrote that the songs are uploaded!