One Hit Wonder

Answered

Artist Channel Claim Time

Forum|Forum|3 years ago
June 1, 2023
13 replies
469 views

Good afternoon,

I manage a band that has been trying unsuccessfully to claim their artist profile on Deezer for weeks. We’ve tried via our distributor, with the band’s email, and one of the band members’ personal email account and we have not received a reply yet.

We have a new release dropping tomorrow and no access to our Deezer for Artists account.

Can someone please expedite this process?

Best answer by Yula

Hello @nicolecalmeida your request has been approved!

@Athanata I can not find your request, I saw you mentioned in another post that you might have deleted it.
Could you please make a new one?
Thanks

A

Athanata

Guitar Hero

Good evening (in Switzerland),

I have the same problem here. I cancelled my first application because of the time it was taking, and then reapplied in March. Three days ago, I posted a message on the "Are You Still Waiting for Your Backstage Access" forum hoping to speed up the process. Some people seem to have had replies more or less quickly. The problem is becoming urgent as the months go by. Good luck to you!

PS: If Deezer sees this message, here are the details of my last request:

March 20th, 2023
Waiting for approval
Athanata - 195938277447

YulaAnswer

Deezer Staff

Hello @nicolecalmeida your request has been approved!

@Athanata I can not find your request, I saw you mentioned in another post that you might have deleted it.
Could you please make a new one?
Thanks

(She/her) add your pronouns to your signature!

A

Athanata

Guitar Hero

Hi @Yula, Hi Deezer Team,

To answer your message above and as explained in my previous post, I cannot make a new request because I already did, as you can see here :

https://creators.deezer.com/request-monitoring

I cannot do more to be approved at the moment.

Again, here are my request details :

March 20th, 2023

Waiting for approval

Athanata - 195938277447

This request has not been deleted.

Thank you in advance for your quick response,

Athanata

Yula

Deezer Staff

Hey, @Athanata I am sending you a DM!

(She/her) add your pronouns to your signature!

R

Richo Records

Roadie

To The Deezer Team:

We sent our application four months ago and still no reply, other services granted us access almost instantaneously, and this is the only platform we’ve had an issue with so far, if you happen to see this, the details are as follows with an image attachment.

Richo Music - Routenote - 5063248059631

Jaime.Deezer

Community Manager

Hi @Richo Records please get in touch with our Deezer Support Team and provide the email address you used to claim your profile and one of our agents will be able to help with your request.
Apologies for the inconvenience

R

Richo Records

Roadie

Thank you
We shall do that instantly

O

Oksanteena

Roadie

Greetings!

How long does it take an approval of the account «Deezer for Creators?

My distributor (Distrokid) wrote that the songs are uploaded!

My name: Oksanteena

Creation date: 12/04/2024

Status: Waiting for approval

O

Oksanteena

Roadie

Greetings!

How long does it take an approval of the account «Deezer for Creators?

My distributor (Distrokid) wrote that the songs are uploaded!

My name: Oksanteena

Creation date: 12/04/2024

Status: Waiting for approval

Activated so fast! Thank you

buraktoprak

Roadie

Hello.

I have been waiting for a long time in the “Waiting for approval” status. My songs have been released on Deezer but I still haven't received my profile. Can you please help to speed up the process?

Thanks in advance.

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