Good afternoon,
I manage a band that has been trying unsuccessfully to claim their artist profile on Deezer for weeks. We’ve tried via our distributor, with the band’s email, and one of the band members’ personal email account and we have not received a reply yet.
We have a new release dropping tomorrow and no access to our Deezer for Artists account.
Can someone please expedite this process?
Best answer by Yula
View originalGood evening (in Switzerland),
I have the same problem here. I cancelled my first application because of the time it was taking, and then reapplied in March. Three days ago, I posted a message on the "Are You Still Waiting for Your Backstage Access" forum hoping to speed up the process. Some people seem to have had replies more or less quickly. The problem is becoming urgent as the months go by. Good luck to you!
PS: If Deezer sees this message, here are the details of my last request:
March 20th, 2023
Waiting for approval
Athanata - 195938277447
+10
Hello
Could you please make a new one?
Thanks
Hi
To answer your message above and as explained in my previous post, I cannot make a new request because I already did, as you can see here :
https://creators.deezer.com/request-monitoring
I cannot do more to be approved at the moment.
Again, here are my request details :
March 20th, 2023
Waiting for approval
Athanata - 195938277447
This request has not been deleted.
Thank you in advance for your quick response,
Athanata
+10
Hey,
To The Deezer Team:
We sent our application four months ago and still no reply, other services granted us access almost instantaneously, and this is the only platform we’ve had an issue with so far, if you happen to see this, the details are as follows with an image attachment.
Richo Music - Routenote - 5063248059631
+7
Hi
Apologies for the inconvenience
Thank you
We shall do that instantly
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