Skip to main content
Answered

Artist Channel Claim Time


Good afternoon,

I manage a band that has been trying unsuccessfully to claim their artist profile on Deezer for weeks. We’ve tried via our distributor, with the band’s email, and one of the band members’ personal email account and we have not received a reply yet.

We have a new release dropping tomorrow and no access to our Deezer for Artists account.

Can someone please expedite this process?

Best answer by Yula

Hello @nicolecalmeida your request has been approved! 

@Athanata I can not find your request, I saw you mentioned in another post that you might have deleted it. 
Could you please make a new one? 
Thanks 

View original
Did this topic help you find an answer to your question?

  • Tiny Dancer
  • June 1, 2023

Good evening (in Switzerland),

I have the same problem here. I cancelled my first application because of the time it was taking, and then reapplied in March. Three days ago, I posted a message on the "Are You Still Waiting for Your Backstage Access" forum hoping to speed up the process. Some people seem to have had replies more or less quickly. The problem is becoming urgent as the months go by. Good luck to you!

PS: If Deezer sees this message, here are the details of my last request: 

March 20th, 2023
Waiting for approval
Athanata - 195938277447


Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • June 4, 2023

Hello @nicolecalmeida your request has been approved! 

@Athanata I can not find your request, I saw you mentioned in another post that you might have deleted it. 
Could you please make a new one? 
Thanks 


  • Tiny Dancer
  • June 5, 2023

Hi @Yula, Hi Deezer Team,

To answer your message above and as explained in my previous post, I cannot make a new request because I already did, as you can see here :

https://creators.deezer.com/request-monitoring

 

 

I cannot do more to be approved at the moment.

Again, here are my request details :

March 20th, 2023

Waiting for approval

Athanata - 195938277447

This request has not been deleted.

Thank you in advance for your quick response,

 

Athanata

 


Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • June 6, 2023

Hey, @Athanata  I am sending you a DM! 


To The Deezer Team:

We sent our application four months ago and still no reply, other services granted us access almost instantaneously, and this is the only platform we’ve had an issue with so far, if you happen to see this, the details are as follows with an image attachment.

 
 

Richo Music - Routenote - 5063248059631


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7

Hi @Richo Records please get in touch with our Deezer Support Team and provide the email address you used to claim your profile and one of our agents will be able to help with your request.
Apologies for the inconvenience


Thank you
We shall do that instantly


  • Tiny Dancer
  • December 5, 2024

Greetings!

How long does it take an approval of the account «Deezer for Creators?

My distributor (Distrokid) wrote that the songs are uploaded!

My name: Oksanteena

Creation date: 12/04/2024

Status: Waiting for approval


  • Tiny Dancer
  • December 5, 2024
Oksanteena wrote:

Greetings!

How long does it take an approval of the account «Deezer for Creators?

My distributor (Distrokid) wrote that the songs are uploaded!

My name: Oksanteena

Creation date: 12/04/2024

Status: Waiting for approval

Activated so fast! Thank you


buraktoprak
Tiny Dancer

Hello.

I have been waiting for a long time in the “Waiting for approval” status. My songs have been released on Deezer but I still haven't received my profile. Can you please help to speed up the process?

 

 

Thanks in advance.

 


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • December 29, 2024

Hi ​@buraktoprak it should be approved now.
Thanks 


Have an artist request waiting for approval and need access to remove mismapped releases from profile as they are not from the same artist and being picked up on chartmetric causing incorrect data metrics. Thanks!

 

Dosey

198861751480

01/27/2025

Waiting for approval


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7

Hi ​@Chene Castrodale I could not find the request that you mentioned. Please contact our Deezer Support Team and one of our agents will be able to help

Apologies for the inconvenience


Reply