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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
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  • Rudi
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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

Jaime.
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Hi @Ogbodu David please check the info above in this page in order to understand why the song you asked for is not available in our platform yet.

Thanks :relaxed:

O
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Because I can't find or get the song why please add it 

Rudi
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Hey @Ogbodu David 

Thanks for coming back. Could you please let us know a bit more about the track? Perhaps the album and a reference online. It just speed things up here on our side :wink:

arka_diy
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hi! is it possible you could add ‘Solar Sensitivity, Pt. 6’ to this artist’s account : https://deezer.page.link/pEaNLpmJV64AJRe66 ? As there’s part 1,2,3,4 and 5 but not 6, which is the final part.

Rudi
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Thanks @arka_diy 

Will pass it on! :relaxed:

H
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Good day.

My playlist greyed out track… It was solid when available.

In 2016 I enjoyed my first club party night in Germany, Oberhausen. On TechnoBase.fm, HandsUp area, and HandsUp DJ Restlezz dropped some hardstyle tracks like this. I was sold for Hardstyle instantly. It was amazing set by DJ Restlezz, I jumped my legs off! He was amazing dj.

May I hear my influencer track on Deezer in future too.

Can it be readded or something. Thanks.

S
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I would like to see some more Japanese bands on Deezer. The Oral Cigarrettes aren’t on here at all and Galneryus is missing a lot of music(including Vetelgyus which is one of the best albums I’ve ever heard). Can’t think of others right now but I’m sure there’s more missing.

It seems there’s songs from anime OP’s etc that have dozens of covers but not the originals or other songs by said artists. Please resolve this.

Rudi
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Thanks for the feedback @SlayCG @hpguru I'll take care of passing the comments on.

Wish you a very nice weekend!

K
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Helios has many of their albums already added to Deezer… except their best album ever. The missing album name is Eingya. Could you please add this album?

Rudi
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Asking this nicely @krumplib430 :relaxed: I'll pass on the request to our teams, keep us posted!

arka_diy
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hello again! is it possible you could add https://deezer.page.link/FucfiiRHQ2i6QsNn6 and https://deezer.page.link/TMYEuvgfkXWgwq3s6

to this artist’s profile: https://deezer.page.link/NkwWZzKHvcJbGtqd9 as i spent ages searching for the two songs only to find out they were on different profiles! Oh and once you add the second song, you can delete this profile: https://deezer.page.link/4x7fdtmdByyohVC4A I don’t know why it’s always Pink Fantasy that have songs on different accounts, but i just know that those two songs are the last that need to be fixed! 

Rudi
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Hey @arka_diy 

Sure! Thanks a lot for detailing your feedback, it helps our teams fix things quicker :thumbsup_tone2:

H
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Hi Rudi.

Can this also be added to Deezer? It is on Spotify etc. Many thanks.

KO - Vanya. KO is Nastya Kochetkova.

Ti-Mo made a very great job remixing this… I love this and wait to hear it on Deezer.

Tracklist

1   Vanya (Radio Mix) 3:20
2   Vanya (Ti-Mo Mix Edit)

Remix – Ti-Mo

 3:06
3   Vanya (Ti-Mo Mix)

Remix – Ti-Mo

 4:40
Rudi
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Sent the request in @hpguru thanks a lot :wink:

arka_diy
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hello! is it possible 1TEAM’s ( https://deezer.page.link/uUMNTFwN4Kbuahkf7 ) debut/ first song called ‘VIBE’ could be added? Thanks for reading this! :) 

Rudi
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It has been forwarded @arka_diy thank you :relaxed:

Rudi
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Hey @SlayCG @golexa 

Yesterday we launched our brand new Japanese Music Channel!

The channel features a wide range of playlists covering local musical trends, back-catalogue and contextualised playlists about local traditions/culture. Such as:
:cherry_blossom: City Pop, Lo-fi Chill, Jazz, Dance, J-pop and J-rock 
:cherry_blossom: Ambient, Onsen (=hot spring) and Headspace 
:cherry_blossom: Japan Cherry Blossoms, Japan Anime, Japan Gaming Music

Also, exclusive playlists by 8 local artists will be good fun for you! With this launch, we had many gaming music deliveries including SEGA, ATLUS, CAPCOM, KOEI TECMO GAMES and Sony Interactive Entertainment.

https://www.deezer.com/en/channels/japanesemusic 

D
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Hello.  Wondering if an album by Canadian artist Jess Moskaluke called 'Past The Past' could be added.  You have all of her other stuff already, just not this album or any songs from it.

Past the Past is the third extended play recorded by Canadian country pop artist Jess Moskaluke. It was released through MDM Recordings Inc. on November 3, 2017

Rudi
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Thank for the feedback @dwanderson I've passed it on, hopefully, we can get it added for you :wink:

M
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I can’t find all “Amr Diab” new albums.

I have changed the country but didn’t work.

I read related topics but all links show “Sorry, you have no access to this page.”

E
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Hello the New single from the band Dri3man is in Dutch and English on al the streams accept on Deezer. Here i miss the Dutch version "omarmen " when is this availble on Deezer. Release datum was on 24 februari. 

Rudi
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Hey @MohamedSheba 

Thanks for letting us know. Could I please have the exact artist profile on Deezer so that I don't make any mistakes? I'll be reporting this to our catalogue teams :thumbsup_tone2:

I've also moved your comment here, as this is the right place for it.

Hi there @Ewald en Marijke 

Thanks for letting us know. I'll reach out to our catalogue teams with that information :wink:

G
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Hey @SlayCG @golexa 

Yesterday we launched our brand new Japanese Music Channel!

The channel features a wide range of playlists covering local musical trends, back-catalogue and contextualised playlists about local traditions/culture. Such as:
:cherry_blossom: City Pop, Lo-fi Chill, Jazz, Dance, J-pop and J-rock 
:cherry_blossom: Ambient, Onsen (=hot spring) and Headspace 
:cherry_blossom: Japan Cherry Blossoms, Japan Anime, Japan Gaming Music

Also, exclusive playlists by 8 local artists will be good fun for you! With this launch, we had many gaming music deliveries including SEGA, ATLUS, CAPCOM, KOEI TECMO GAMES and Sony Interactive Entertainment.


Can i have the link for the channel?

Rudi
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How could I've forgotten it, @golexa? Apologies! :sweat_smile:

https://www.deezer.com/en/channels/japanesemusic

A

I love the Current Joys but for some reason there only is the live version of the album "Wild Heart" available. The live version is very different and I'd love to be able to listen to the album without having to change streaming service every time just to listen to one of those songs. I hope you will be able to add it! Thank you in advance

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