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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
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  • Rudi
  • The Godfather
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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

G
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Thanks once more, @golexa our catalogue police! :relaxed:


😘

Rudi
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Hey @Ribcracker 

Thanks for reaching out to us here. Is this only gone from Sonos or your mobile app too? If yes, please give us the link so that we can check it properly :thumbsup_tone2:

R
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It’s there on Deezer, but not on Sonos. 
luckily I know their albums and can find one if I search for the album name, but the Discography header is missing. 

DanRow
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Hello, please add two mixtapes (Slime Season 4, 1017 Thug 2) Young Thug. Other streaming music services already have these releases.
G
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 Music album from Jose Feliciano, why I can't find it? 

 

Rudi
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Thanks for the feedback @DanRow noted :wink:

Hi @Ribcracker thanks for letting us know, but could I please have the Deezer link for it? I can then double-check with a different department on why it's not showing on Sonos :relaxed:

Hey @goranv do we have a link for the artist page? I can check it for you :thumbsup_tone2:

R
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New Model Army link on Deezer is

deezer.com/search/new%20model%20army/album

 

DanRow
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Here are links to these releases by Young Thug https://open.spotify.com/album/5Dwws0oO0fQLDsrwZE7rvW?si=SHeQA72SRCSAq0Hgsmg7uw https://www.last.fm/ru/music/Young+Thug/1017+Thug+2

DanRow
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Hi Rudi, will you be able to add two Young Thug albums (Slime Season 4, 1017 Thug 2) or will nothing come out? The album Slime Season 4 is already available on some streaming services. But with 1017 thug 2, there may be problems even though you already have the first and third parts. 

Rudi
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Hey @DanRow 

I'll check that with our catalogue teams, thanks for asking.

Hi there @Ribcracker done, thank you! Passed the details to our devs to see what's going on.

 

G
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Mai Kuraki has just an empty profile

G
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aika ohno has just an empty profile

G
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aiuchi rina  has an empty profile

G
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miho komatsu has only an empty profile

G
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please add also Aiko Kitahara

B
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2020 Swamp Dogg “Sorry You Couldn’t Make It” not in the Deezer catalog. They’ve got the single, “Please Let Me Go Round Again” with John Prine, but not the full record.

FREE SWAMP DOGG!!!

K
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In the U.S., please add the following (artist - album):

 

Phish - Fuego

 

Incidentally, all other Phish albums are available (including newer releases on the same label).

stepal
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Could you please add Therion full discography? It's available on other streaming services. 

Rudi
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We'll pass it on @stepal @kubu4 thank you for joining this thread :relaxed:

N
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It has a lot of listens and the band is quite popular. I used to listen to the album frequently but now all the tracks are greyed out?? It's still showing on Spotify. Can you fix this because Deezer has all of their other work. 

G
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Can You Please add Tiara a Japanese Artist?

A
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Thank you Deezer for your awesome platform, if possible, can you try to add these artists: Deathkite, Sightless in Shadow.

A
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sorry.. Couldn't edit my last reply.. can you add Divty as well.. thank you

Rudi
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I can certainly check that for you with our teams, @neonlevinks could you please post the link for the artist profile on Deezer?

D
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Hi,

so i have a question about unrealised albums like 50 cent's "Power to the dollar". I'm intrested i a few song from that album like "The Good die Young" But there isint any results So im curious will ot be added in the future or only realised albums can go on Deezer?

 

Thanks!

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