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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19516 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

Harmonie

Hitmaker

We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

@Rudi Do these distributors have some kind of grudge against Deezer? Or are Deezers competitiors telling them not to release content on Deezer?

I just find it weird that these albums are available on other platforms as I mentioned above.

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer

I

IvanE

Guitar Hero

Thanks for all the feedback @hpguru @golexa @mauditporc :relaxed:

Hey @IvanE could we please have the artist profile link on Deezer?

https://deezer.page.link/DgyhbK7qjacbtWNPA

That is the link of the artist on deezer. please let me know is here is any hope of adding her album back again. Album - Concierto Secreto

D

Delva

Roadie

Hi @Rudi! I realized that Mamamoo, wjsn, Dreamcatcher, Loona and GFriend’s discography (they are kpop groups) aren’t complete on Deezer. It’s very weird since, for example, Mamamoo’s songs Wind Flower or Gogobebe aren’t on Deezer but their instrumentals are. Could you guys check it please? Thanks! <3

These are some albums that are missing:

MAMAMOO

-Blue;s

-Yellow Flower

-White wind

-Red Moon

-Paint me (single)

LOONA

-[X X] (it’s a repackage from their previous album [++])

GFRIEND

-GFriend 4 Mini Album “Snowflake”

-LOL

-Time for us

-Sunny Summer

WJSN

-Would you like?

-The Secret

-Happy Moment

-From. WJSN

-Dream your dream

-WJ Please?

-WJ Stay?

-For the summer

I really love all these albums, specially the Loona and Mamamoo ones.

H

Hbf03

Roadie

We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

This is so weird, especially for a MARIAH Carey album that was widely released. Thank you as well.

D

Delva

Roadie

Hi@Rudi ! I realized that Mamamoo, wjsn, Dreamcatcher, Loona and GFriend’s discography (they are kpop groups) aren’t complete on Deezer. It’s very weird since, for example, Mamamoo’s songs Wind Flower or Gogobebe aren’t on Deezer but their instrumentals are. Could you guys check it please? Thanks! <3

These are some albums that are missing:

MAMAMOO

-Blue;s

-Yellow Flower

-White wind

-Red Moon

-Paint me (single)

LOONA

-[X X] (it’s a repackage from their previous album [++])

GFRIEND

-GFriend 4 Mini Album “Snowflake”

-LOL

-Time for us

-Sunny Summer

WJSN

-Would you like?

-The Secret

-Happy Moment

-From. WJSN

-Dream your dream

-WJ Please?

-WJ Stay?

-For the summer

I really love all these albums, specially the Loona and Mamamoo ones.

I replied again because I didn’t tag Rudi well, sorry

Rudi

Ultimate Superstar

Thank you @hpguru that's so kind, I just do my job! You are the true heroes of our community :heart_eyes:

@Harmonie no, don't grudge, it's normal in the industry - there are agreements with other streaming platforms, for example, so it's quite complex. Sometimes it's just that it's temporarily unavailable or that we need to request it.

That's why I forward all the feedback to the teams, they always check if we can get it or not. With some labels, due to the agreements we have, it's easier to get more content :thumbsup_tone2:

I told our teams about the album @IvanE fingers crossed!

That wasn't a message for you @Hbf03 we should be able to get the Mariah content, you're right, but it could be all due to territorial rights :relaxed:

Thanks for all the suggestions @Delva we'll pass it on!

Alblinux

Hitmaker

Over Soul - Megumi Hayashibara not avalaible, at least on spain...-.-

a1997

Harmonie

Hitmaker

I want the original score album of the movie "Blade: Trinity".

All the tracks are listed in the video description. Please add them to Deezer.

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer