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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19516 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Roadie
May 9, 2021

PLEASE ADD EMINEM, MARSHALL MATHERS LP TOUR EDITION HAS THE EXPLICIT VERSION OF THE KIDS, you have all of his other albums so don’t know why that is missing 

Roadie
May 9, 2021

Here’s a list of albums I’ve noticed that were missing from Deezer (USA). It isn’t surprising that all of these releases are from Universal Music and that maybe WMG has something to do with this (competition pov) since somehow most of their albums are available instead of their main competitor. It looks to me that way. 
 

Mariah Carey - Memoirs of an Imperfect Angel (courtesy of Def Jam)  

Garbage - Garbage (1995 album) and Beautifulgarbage (courtesy of Interscope) 

Keyshia Cole - Just Like You (courtesy of Geffen) 

Mary J. Blige - No More Drama (2001 version) (courtesy of Geffen)

Sheryl Crow - 1996 album (courtesy of Interscope/UMe)

Gwen Stefani - The Sweet Escape (Explicit Version) (courtesy of Interscope)

No Doubt - Tragic Kingdom and Rock Steady (courtesy of Interscope) 

OneRepublic - Native (courtesy of Interscope) 

Shiny Toy Guns - We Are Pilots (courtesy of Motown) 

Lifehouse - No Name Face (courtesy of Geffen)

Orianthi- Believe (II) (2010) (courtesy of Geffen) 

Макс Синєгуб
Rising Star
Rising Star
May 9, 2021

“Will & The High Rollers” - where?

Guitar Hero
May 9, 2021

why Deezer don't have "Towers of faith" music from roger Waters?

Harmonie
Hitmaker
Hitmaker
May 10, 2021

So far none of my requested tracks have been released to Deezer. Any explanation for this? Should I even bother asking for tracks that aren't currently available in Deezer?

Anyways I try again. I want these albums (screenshot) by the artist "Robert L. Euvino" to be released in Deezer. They are available in both YouTube Music and Spotify. Surprise me Deezer and release a request for once :)

 

 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Rudi
Ultimate Superstar
Ultimate Superstar
May 10, 2021

Hey @Zunn 

All forwarded to our teams.

@ebachaneezer @Макс Синєгуб could you please paste the link for their artist profile pages on Deezer?

@ebachaneezer this community thread is only another way to report content which is missing from our catalogue. You can also report it directly to our Customer Care team :relaxed:

Макс Синєгуб
Rising Star
Rising Star
May 10, 2021
Roadie
May 10, 2021

...

All forwarded to our teams.

@ebachaneezer @Макс Синєгуб could you please paste the link for their artist profile pages on Deezer?

@ebachaneezer this community thread is only another way to report content which is missing from our catalogue. You can also report it directly to our Customer Care team :relaxed:

Rudy, thanks for the quick response. https://deezer.page.link/1u6iXEN6oUbQ2HPYA that’s the artist, and this is a playlist of the missing album: https://deezer.page.link/m6nsMSvPZ5iqmQ1Q7

Rudi
Ultimate Superstar
Ultimate Superstar
May 11, 2021

We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

Ultimate Superstar
May 11, 2021

I recommend for people to look also Deezer stats.

By all means I understand how we need that release… but in the same minute we forget they have 70 000 000 other tracks to listen. There’s surely something to listen while waiting for that one.

I am so glad Rudi is sending these feedbacks to content teams!

This is some weirdest music on Deezer I can find added weekly.

@Rudi is our superhero! If you want to hear music on Deezer, you never heard of - check my list!

Our superhero posts any wishes about missing music all day long, he deserves a raise in salary 300%. He posts also all our finest wishes about separating wrong artist, all day long too.

Give someone him a good raise in salary, Rudi deserves every bit of it.

For now I have no wishes to add, I am busy searching what to listen next.

I literally have no time to think what’s missing, when I didn’t hear all these 70 000 000 songs.