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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19512 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Ultimate Superstar
    hpguru
    Ultimate Superstar
    February 10, 2021

    Good day.

    My playlist greyed out track… It was solid when available.

    In 2016 I enjoyed my first club party night in Germany, Oberhausen. On TechnoBase.fm, HandsUp area, and HandsUp DJ Restlezz dropped some hardstyle tracks like this. I was sold for Hardstyle instantly. It was amazing set by DJ Restlezz, I jumped my legs off! He was amazing dj.

    May I hear my influencer track on Deezer in future too.

    Can it be readded or something. Thanks.

      Roadie
      SlayCG
      Roadie
      February 11, 2021

      I would like to see some more Japanese bands on Deezer. The Oral Cigarrettes aren’t on here at all and Galneryus is missing a lot of music(including Vetelgyus which is one of the best albums I’ve ever heard). Can’t think of others right now but I’m sure there’s more missing.

      It seems there’s songs from anime OP’s etc that have dozens of covers but not the originals or other songs by said artists. Please resolve this.

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        February 13, 2021

        Thanks for the feedback @SlayCG @hpguru I'll take care of passing the comments on.

        Wish you a very nice weekend!

          Roadie
          krumplib430
          Roadie
          February 13, 2021

          Helios has many of their albums already added to Deezer… except their best album ever. The missing album name is Eingya. Could you please add this album?

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            February 15, 2021

            Asking this nicely @krumplib430 :relaxed: I'll pass on the request to our teams, keep us posted!

              arka_diy
              Rising Star
              arka_diy
              Rising Star
              February 21, 2021

              hello again! is it possible you could add https://deezer.page.link/FucfiiRHQ2i6QsNn6 and https://deezer.page.link/TMYEuvgfkXWgwq3s6

              to this artist’s profile: https://deezer.page.link/NkwWZzKHvcJbGtqd9 as i spent ages searching for the two songs only to find out they were on different profiles! Oh and once you add the second song, you can delete this profile: https://deezer.page.link/4x7fdtmdByyohVC4A I don’t know why it’s always Pink Fantasy that have songs on different accounts, but i just know that those two songs are the last that need to be fixed! 

                Rudi
                Ultimate Superstar
                Rudi
                Ultimate Superstar
                February 22, 2021

                Hey @arka_diy 

                Sure! Thanks a lot for detailing your feedback, it helps our teams fix things quicker :thumbsup_tone2:

                Ultimate Superstar
                hpguru
                Ultimate Superstar
                February 22, 2021

                Hi Rudi.

                Can this also be added to Deezer? It is on Spotify etc. Many thanks.

                KO - Vanya. KO is Nastya Kochetkova.

                Ti-Mo made a very great job remixing this… I love this and wait to hear it on Deezer.

                Tracklist

                1   Vanya (Radio Mix) 3:20
                2   Vanya (Ti-Mo Mix Edit)

                Remix – Ti-Mo

                		 3:06
                3   Vanya (Ti-Mo Mix)

                Remix – Ti-Mo

                		 4:40
                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  February 23, 2021

                  Sent the request in @hpguru thanks a lot :wink:

                  arka_diy
                  Rising Star
                  arka_diy
                  Rising Star
                  February 23, 2021

                  hello! is it possible 1TEAM’s ( https://deezer.page.link/uUMNTFwN4Kbuahkf7 ) debut/ first song called ‘VIBE’ could be added? Thanks for reading this! :) 

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