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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27457 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

kryzmusic
Guitar Hero
Guitar Hero
May 13, 2021

Awesome, thanks for your help @Rudi!

I'll keep an eye on my page over the next few days.

Ryan

Roadie
May 13, 2021

Hi,

 

I applied and have access to https://backstage.deezer.com/edit/artist/1441025 on behalf of my band “The Zone”. However, there are other releases on this profile that aren’t us – can they be moved to someone else please?

The releases that aren’t ours are

  • Its All a Dream, The Zone, Single released on 2021-05-12
  • Rack$, The Zone, Single released on 2021-05-12
  • Is Love Still Blind?, The Zone, Single released on 2021-04-27
  • In the Moment, The Zone, Single released on 2021-01-13
  • Curving, The Zone, Single released on 2020-12-04
  • Complacent, The Zone, Single released on 2020-10-28
  • Nowadays, The Zone, Single released on 2020-07-09
  • Missed Calls, The Zone, Single released on 2020-02-24
  • Make Me Stay, The Zone, Single released on 2019-12-30
  • Dogmatic, The Zone, Album released on 2019-11-10
  • Skeleton Key, The Zone, Single released on 2019-10-27
  • Hold Back the Time (Fur Uwe), The Zone, Single released on 2019-10-27
  • Any Day Now (Feat. James Wannamaker), The Zone, James Wannamaker, Single released on 2019-10-22
  • Eastern Skyline, The Zone, Single released on 2019-10-10
  • Espionage a Trios (Feat. James Wannamaker), The Zone, James Wannamaker, Single released on 2019-10-10
  • Too many times, The Zone, N.C.J, Single released on 2019-09-18
  • Promises, The Zone, Single released on 2020-02-07
  • Vibes, Marc D, The Zone, Single released on 2019-04-10
  • Shawties, The Zone, Single released on 2017-08-01
  • The Willie Witch Projects, The Zone, Album released on 2017-06-18
  • Straight Up Mainroom Madness!
  • Alex Lugo, Da Fresh, Der Mystik, DJ Maxsie & Alex Speaker, Fernando Lima, Flame & Flavor, G-Low, Kimen, Mini6, Monolythe, ReKreation, Si'Ke DJs, Steeller, The Zone, Tiff Lacey, Xsonatix, Zuri, Various Artists Album released on 2012-09-09
  • I Feel You, The Zone, Single released on 2015-01-14
  • I Feel You, The Zone, Single released on 2014-08-14
  • Jazzy Phunkadelphia, The Zone, Single released on 2016-02-18

 

The releases that are ours are

  • Prophecies, The Zone, Album released on 2021-04-22
  • The Warning, The Zone, Single released on 2019-10-12
  • Foundation, The Zone, Album released on 2017-05-27
  • Colour Shift, The Zone, Album released on 2016-04-04
  • Kaleidoscope, The Zone, Single released on 2016-02-17
  • The Zone 3x3 2014, The Zone, Single released on 2014-07-03
  • Which Path EP, The Zone, Ep released on 2012-07-11
  • Rock This Machine, The Zone, Album released on 2011-10-13
  • The Time We Have Ep, The Zone, Ep released on 2011-10-03

Hope that you can help us with this

Thanks,

                Dave (The Zone)

Roadie
May 13, 2021

Olá @João Pedro Almeida 

We can certainly help you! We just need the exact Deezer links, please. Same from you @Ellias Appel, please.

Forwarded on @kryzmusic this time it'll work! Keep an eye on the next few days @Gabriel Manfrin @Shahar Garda :thumbsup_tone2:

 


These two are mine:

 

Everything else belongs to a different artist. I don’t know if they all belong to the same person though.

Guitar Hero
May 14, 2021

Olá @João Pedro Almeida 

We can certainly help you! We just need the exact Deezer links, please. Same from you @Ellias Appel, please.

Forwarded on @kryzmusic this time it'll work! Keep an eye on the next few days @Gabriel Manfrin @Shahar Garda :thumbsup_tone2:

 

and

 

kryzmusic
Guitar Hero
Guitar Hero
May 14, 2021

Hi @Rudi - I just wanted to double check something.

I was reviewing my profile for the changes your team made and I think everything looks like its just about there.

There are 2 remaining issues I see:

  1. All the tracks listed on the “Top Tracks” page of my artist profile are not mine (https://www.deezer.com/us/artist/6047212/top_track)
  2. I seem to be being associated with a Playlist due to the other kryz music (https://www.deezer.com/us/artist/6047212/related_playlist)

Can I have these removed? Or let me know if I should expect this to update in a day or two based on the prior changes the Deezer Team made.

Thanks again for all your help.

Ryan

Roadie
May 15, 2021

Hello

I’m an artist called T.O.S (https://www.deezer.com/fr/artist/11137722), and regularly, songs i didn’t upload end up on my profile. I’ve reached out for the support team once before, and now the new tracks that don’t belong on my profile are :

 

(As a proof, I don’t speak german, which seem to be the language of the song)

(again, i don’t speak german)

Both appear to be from the same artist so maybe you can create a profile dedicated to him. To help you out, i’ve noticed that he uploads with tunecore, while i upload with distrokid.

Thanks for the support, hope you can fix that quickly.

 

Roadie
May 15, 2021

Hello!

My name is Zokai and I just uploaded a cover with Soundrop to Deezer, but the song appear on another artist profile cause we have the same username :(

 

The cover is called “Lost in Paradise (From “Jujutsu Kaisen”).

This is my profile: https://www.deezer.com/en/profile/4376877562

And this is were the song was uploaded: https://www.deezer.com/en/artist/97018282

 

I do not have an artist profile because the song is in another profile so I cannot claim my “Artist profile”. 

Thank you for your help!

Rising Star
May 15, 2021

Deezer’s metadata team is a joke, seriously, they’re not even trying to do their job.

https://www.deezer.com/pl/artist/15148 mixes up two different groups, a french one and a japanese one.

Rudi
Ultimate Superstar
Ultimate Superstar
May 17, 2021

Hi there @Zokai @T.O.S @kryzmusic @João Pedro Almeida @Dave Browett @Ellias Appel 

All reported to our teams, we'll do what we can to improve what you need :relaxed:
Thank you for your support and for your patience!

That wasn't previously reported @SiiNu4 so our teams haven't had the chance to see it. But thank you for doing that now!