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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27488 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Guitar Hero
November 11, 2024

Hi there,

I found a strange problem with this album: https://www.deezer.com/de/album/3172861

The weird thing is: Even thought it is pointing to the right artist, it is not listed under the artist’s discography on https://www.deezer.com/de/artist/3687

Any idea why this happens and how it can be fixed?
The current state isn’t great. Unless you know the name of this album and search for it, you will not be able to find it. I’m guessing most of the artist’s fans will believe it’s not on Deezer if it’s not listed.

This is a regular album, not a live album, compilation or anything else unusual.

Thank you!

Roadie
November 14, 2024

I released my first track, and it was added to another artist profile with the same name (Lukko). Can you please create a new Deezer artist profile for me so I can claim it as an artist?

 

My release: https://www.deezer.com/us/album/668920451

Wrong artist profile: https://www.deezer.com/us/artist/12978923

Guitar Hero
November 15, 2024

Hi Deezer Support Team,

Our official band profile:
https://deezer.page.link/98pprZqNA1NRsX2Z7

Incorrect music that needs to be removed:
https://deezer.page.link/21Khj4WCQaTJgea69

Our band’s audience consists primarily of small children, and the music incorrectly associated with our profile contains inappropriate themes of violence, drugs, guns, and sex. A quick resolution would be greatly appreciated to prevent any potential impact on our listeners.

Thank you in advance for your prompt attention to this matter!

Best regards,

CRIA

Guitar Hero
November 15, 2024

Hi!

 

This album - https://deezer.page.link/NfpSDky4DycAkLik6 from dutch ska-punk band “Spawn” is located in wrong profile. Correct profile here - https://deezer.page.link/tDfhLiVGfBo4oDuV6 .

Guitar Hero
November 17, 2024

The EP Under Wishing Stars by Dutch indie artist CHARLOT is listed under a different artist named Charlot.

It should be listed under this artist profile: https://www.deezer.com/en/artist/201812917

Jaime.Deezer
Community Manager
Community Manager
November 17, 2024

Hi ​@Lukko you can find your new artist page here: https://www.deezer.com/us/artist/290056101

Jaime.Deezer
Community Manager
Community Manager
November 17, 2024

​@slangrj the problem has been fixed :) 

Jaime.Deezer
Community Manager
Community Manager
November 17, 2024

​@Matadero550 it should be fixed now :) 

Jaime.Deezer
Community Manager
Community Manager
November 17, 2024

@tvdz could you please share the URL on Deezer of the correct artist page in order to help you?
Thanks

Jaime.Deezer
Community Manager
Community Manager
November 17, 2024

​@Lil Stranger could you please check your profile and let me know if everything’s fine now?
Thanks