Community Manager

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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

Forum|Forum|5 years ago
April 14, 2021
2131 replies
27488 views

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses: :relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article 👈🏼

Show previous replies

Jaime.DeezerAuthor

Community Manager

Hi @candyman could you please check your profile and let us know if everything’s fine now?
Thanks :)

Jaime.DeezerAuthor

Community Manager

Fixed @Nina Nebo :)

C

candyman

Roadie

Hi @candyman could you please check your profile and let us know if everything’s fine now?
Thanks :)

Thanks for looking into it, I do see my latest track still trying, but not Arizona or Heart Attack and there’s still a bunch of someone else’s music on my profile.

Jaime.DeezerAuthor

Community Manager

@candyman you page has been updated once more time.
If you can’t see the other tracks you’ll need to contact our Deezer Support Team and one of our agents will be able to help.
Thanks and apologies for any inconvenience

Giogiood

Roadie

Hi, my name is Giorgio, aka Ātman (written exactly like this). My first release, A Race for The Future, was associated with an "atman" that isn't me.https://www.deezer.com/it/album/442411657I wanted to know if it was possible to remove the exit from that artist page and create my own personal one. Once done I thought I would claim it.

Interstellar1

Guitar Hero

Hi,

on the artist page for BUNT., nothing he released in the past two years shows up under discography. It all is there in top tracks, but it doesn’t show up in the Discography section of the page.

Can these records be added to the discography?

Thanks

T

TheBarflys

One Hit Wonder

Hello,

My band has had a release come out today, I have gone to look at this release but it has been uploaded to an account of the same name. Can deezer create a new artist profile and upload this music that has just been released to the new account instead of their being a mixup with two different artists under one profile.

Our release: