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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27486 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Jaime.Deezer
Community Manager
Community Manager
January 30, 2024

@GabeVilela please contact our Deezer Support Team and one of our agents will help with your request.
Thanks 

Jaime.Deezer
Community Manager
Community Manager
January 30, 2024

@Darren Anthony thanks for the info. It has been removed from your profile now

Roadie
January 30, 2024

Hi @Yizzy could you please check if you have access now?
Thanks 

Hi Jamie, I can confirm I now have access thank you! After logging in I noticed there’s 1 song on my profile that isn't related or associated to me as well as 3 songs in the featured in section. Would you be able help removing them from the profile?

Profile:

https://deezer.page.link/nLV8azmMTqtJVCpE6

Feature In:

https://deezer.page.link/VyhEUpDGV55B5HHM6

https://deezer.page.link/5GZ232PwWw1mdRdi9

https://deezer.page.link/ScFnH1NLJADY5dB29

 

Thank you!

Yizzy

 

Jaime.Deezer
Community Manager
Community Manager
January 30, 2024

Hi @nicotus please contact our Deezer Support Team and one of our agents will be able to help. Otherwise, you can report it directly on the desktop app or web version. Just click on the 3 dots>report a problem.
Thanks :)

Roadie
January 31, 2024
Roadie
January 31, 2024

We are new band Amper and we have just published our EP album via TuneCore and this record turned out to be published under somebody else’s profile (artist name is the same that ours). I cannot create new profile and I also cannot claim existing profile that belongs to somebody else, but we want somehow to have our own profie with our record under it. How can we do it?

This is a link for a record:

 

Roadie
February 2, 2024

Hi! I uploaded my first single through DistroKid and just found out my single is linked to another artist page on Deezer, with the name FEM. My name is Fem and I would like to claim my own artist page. My single is called Infinity, featured by Ailig Macleod Moreno, Stijn Tensen and Gustav Arts. Thank you in advance!

https://deezer.page.link/UQaPGCwaMLWHm1Ho8

Roadie
February 3, 2024

There is two songs that aren’t mine on my profile I would like to be deleted or moved onto another profile,

Releases to be removed:
https://deezer.page.link/zAxzmnAVrpA2PpTi7
https://deezer.page.link/64Ev23S8nAirqF4n8
 

Correct Release:
https://deezer.page.link/zcWyGRj5GV9tHwTk6
 

Artist Profile:
https://deezer.page.link/AtwkHobZdFaow8z68

 

Thanks!
 

Guitar Hero
February 3, 2024

This album:

https://deezer.page.link/jcDzzefCPEVPkWiB7

Belongs to this artist:

https://deezer.page.link/41hbYcbtdcUps3Cv6

And not the one it is currently on...